Note fondée sur 142 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2023 sur Hotels
Deuxième séjour à l'hôtel Bosko ; ce lieu est magique
Commentaires de Gestion de l’hôtel
10 sept. 2023 par Laura R., Gestion de l’hôtel
Thank you very much for taking the time to rate your stay with us, we are pleased to know that with each visit you take part of the essence of this magical place, it was a pleasure to have received your visit and we hope to see you back again.
par un voyageur
Exceptionnel
Publié le 4 déc. 2022 sur HotelsTout est absolument parfait, l'accueil, le service, les installations. Le lieu est splendide et les habitations sont identiques aux photos.
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Juan Ramirez, Gestion de l’hôtel
Merci beaucoup de nous avoir fait part de votre expérience au BOSKO. Nous sommes ravis d'apprendre que nous avons répondu à vos attentes et que vous nous décrivez comme un lieu "exceptionnel".Ce fut un plaisir de recevoir votre visite et nous nous réjouissons de votre retour.
par un voyageur
Perfect guatape experience at bosko
Publié le 23 sept. 2024 sur HotelsPleasantly surprised with the quality of the hotel, rooms, food. Would have been 5 stars if they had a bidet in every toilet. The view from the room was amazing! Such a premium that it has its own dock so we did the lake tour as well.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Laura R., Gestion de l’hôtel
Denis, thank you very much for taking the time to rate your experience with us, we are very happy to know that we met your expectations and that you enjoyed the magic of BOSKO. It was a pleasure to have you here and we look forward to your return soon.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Escape from reality
Disconnect from everyday city life
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Laura R., Gestion de l’hôtel
Joel, le agradecemos muchisimo por tomarse el tiempo de calificar su estancia con nosotros, nos complace mucho saber que toda la experiencia con nosotros fue de su agrado. Fue un placer tenerlos aquí y esperamos su pronto regreso!
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Laura R., Gestion de l’hôtel
Thierry, thank you very much for giving us the highest rating. We are very happy to hear that you enjoyed your experience with us. It was a pleasure to have you here and we look forward to your return.
par un voyageur
Publié le 29 août 2024 sur Hotels
Amazing place. Tranquil, sophisticated yet easy going. The food is out of this world. Close enough to town to walk (20 ish minutes). 5 min TukTuk ride to town is about $2.
Commentaires de Gestion de l’hôtel
29 août 2024 par Juan Ramirez, Gestion de l’hôtel
Thank you so much for your kind words. We are glad to hear that you enjoyed the tranquility and sophistication of BOSKO, as well as our food. It is great that you found the proximity to downtown and the TukTuk option convenient.We look forward to welcoming you again in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Let's begin with the positive aspects. The property itself is charming, and the staff are friendly, professional, and very accommodating. Upon our arrival, the room was immaculate, with the AC and hot tub already running, which was a nice touch.
However, there were several drawbacks. The service was extremely slow; it took 45 minutes and two follow-up calls for our cocktails to be delivered. Considering the property has only 10 rooms, this level of service is unacceptable. Additionally, it gets very cold at night, and the only source of warmth is heated blankets. Unfortunately, our blankets were not functioning, and despite calling for assistance, it took over 40 minutes and again two calls for maintenance to arrive.
Lastly, while the heavy rain during our stay was beyond the hotel's control, it significantly impacted our experience. The noise from the rain on the tent was so loud that it made sleeping difficult. It would have been helpful if the hotel had warned us about the potential for water to seep into the tent and advised us not to place our luggage near the edges (some of our belongings got wet). Providing earplugs could also have been a thoughtful addition.
In summary, while the hotel has potential, it fell short of expectations, especially given its high price point for Colombia. I was disappointed that the service did not meet the standard I anticipated.
Commentaires de Gestion de l’hôtel
26 août 2024 par Laura R., Gestion de l’hôtel
Saheed thank you very much for taking the time to rate your stay with us, we are sorry to hear that we did not meet your expectations, however we are a little surprised that during the various interactions with the customer service team you did not express your dissatisfaction, we would have loved to improve your experience. we appreciate the feedback and regret any inconvenience you may have experienced, we will take the necessary corrections to continue creating memorable experiences for our visitors.
par un voyageur
Publié le 25 août 2024 sur Expedia
Just perfect
Commentaires de Gestion de l’hôtel
25 août 2024 par Laura R., Gestion de l’hôtel
Thank you very much for taking the time to rate your experience at Bosko. It fills us with joy to know that your stay with us was perfect and you enjoyed every detail. It was a pleasure to have you here and we look forward to your return.
par un voyageur
Publié le 21 août 2024 sur Expedia
Excelente lugar para descansar y pasar un buen tiempo en pareja
Commentaires de Gestion de l’hôtel
22 août 2024 par Juan Ramirez, Gestion de l’hôtel
Muchas gracias por calificar su experiencia en BOSKO, nos llena de alegría saber que cumplimos con sus expectativas y que disfrutaron su paso por este mágico territorio.
