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Barceló Guatemala City

4.5 star property
4.5-star luxury hotel near Children's Museum

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Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, sun loungers
Restaurant
Restaurant
Executive Room (Superior) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪11 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪19 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Parking included
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CA $196 total
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About the area

Guatemala City

Zona 9 stay.Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Children's Museum and Oakland Mall. Natural History Museum and Teatro Nacional are also within 3 miles (5 km).

What's nearby

  • Avenida La Reforma - 6 min walk - 0.5 km
  • La Aurora Zoo - 11 min walk - 0.9 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Oakland Mall - 19 min walk - 1.6 km
  • Paseo Cayala - 7 min drive - 7.5 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

4.5-star luxury hotel near Children's Museum
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

Languages

English, Spanish

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Exterior

Wyndham Garden Guatemala City

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  • Free WiFi
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1973 out of 2765 reviews
Rating 8 - Good. 448 out of 2765 reviews
Rating 6 - Okay. 163 out of 2765 reviews
Rating 4 - Poor. 76 out of 2765 reviews
Rating 2 - Terrible. 105 out of 2765 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anibal Eduardo, Centereach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Peggy, kennewick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to have a nice hotel close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the facilty and not to mention the price!!!!
Stayed 1 night in Jan 2025

6/10 Okay

Gregory

Liked: Property conditions & facilities
Disliked: Staff & service
Very average hotel. The front desk staff is extremely slow in dealing with customers.
Stayed 1 night in Dec 2024

10/10 Excellent

GUILLERMO, DORAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you, we really enjoyed the visit to Guatemala
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Stayed 5 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

ADAM, CHICAGO

Stayed 1 night in Nov 2024

10/10 Excellent

Ever

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 1 night in Dec 2024

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service
The Barcelo is a convenient option if you're staying in Guatemala City. It's significantly cheaper for large suite than Hyatt or Westin while being in the same area. We had a loft suite with steps to the bedroom and full bath, with a full living room area and 1.75 bath below. It made meeting with a business partner easy, along with sharing a room so my husband and I could have our own bathrooms. The hotel and room is very dated, and for being a Barcelo hotel it should be invested in for renovations, but it was very clean. Getting an Uber around town was easy from this location, and conveniently near the airport for an early morning flight.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis, McKinney

Stayed 2 nights in Nov 2024

8/10 Good

Luis, McKinney

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Myra

Disliked: Staff & service, room comfort
Late checking issue without any resolution
When I booked my stay, I specifically booked a king size bed in a suite. We arrived and their shuttle wasn’t available so we came by taxi and they gave us a double bed, we explained and were given only an option for a king size bed in 3rd floor a terrible run down room with a view to a roof and a post.. the alternative was pay more and get a newer room with street view, all terrible options. we made 5 trips down to reception as they kept messing our keys. The rooms bathtub had acrylic enclosure not sealed and I almost fell coming out of the shower and the noise on the ac didn’t let us sleep, we couldn’t get ahold of anyone from hotels.com as we wanted to leave next day exhausted and upset. The hotel refused to reimburse us the last night and alternatively assigned us a decent room. Needless to say that the rooms you show on line are a complete misrepresentation of what one gets at the hotel, if i book one bed that is what I expect to get and your policies should include some sort of remediation if the hotel does not comply with the arrangements made. Please make sure in the future to fix the communication problem for people checking in late as the night attendant was not only rude but very entitled and dismissive with us, that is not the attention that a decent hotel should provide to us as customers.
Stayed 2 nights in Dec 2024

8/10 Good

victor

Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very convenient, safe and affordable. I love it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk was awesome.
Stayed 2 nights in Dec 2024

8/10 Good

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, we were very happy with everything.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up!
Checking in was smooth & pleasant with the person dealing with us but the process was getting to him was tooth pulling. Room was both comfortable and clean. Room and toilet amenities were more the adequate. House cleaning staff were excellent! Security staff at hotel entrances were excellent. Only complaint is the attitude and response of the front desk when we approach for enquiries. They would see us but carry on their conversation before even thinking of attending to their guests. And when they do attend to their guests, like us for example, we were de4alt with the wrong info. Oh well....it is what it is but I felt it should be mentioned. This is a lovely hotel and we would stay here again for sure if the front desk staff would tweak their behaviour. Recommended!
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Poor views Cold room Nice restaurant
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with various activities with restaurants gym, heated pool and courts.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, really nice!
Stayed 6 nights in Nov 2024

10/10 Excellent

Hugo R, Ashland

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there in the future
Stayed 13 nights in Nov 2024

6/10 Okay

harold

Check in was a very long process and wait!
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yoga retreat trip
Had an overnight stay at this nice hotel. Did not get to really enjiy alot it had to offer but the rate for a room and quality and extras were great
Stayed 1 night in Dec 2024