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Hotel Casa Veranda

3.5 star property
3.5-star hotel near Avenida La Reforma

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Photo gallery for Hotel Casa Veranda

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Junior Suites, 2 Double Beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪2 min walk‬
  • La Aurora Zoo
    ‪18 min walk‬
  • Paseo Cayala
    ‪7 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed

Master Suite 1 King Bed

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Guatemala City

Heart of Guatemala City.Within a 10-minute walk of this Zona 10 hotel, you'll find Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 2 min walk - 0.2 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 14 min walk - 1.2 km
  • La Aurora Zoo - 18 min walk - 1.5 km
  • Paseo Cayala - 7 min drive - 7.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

3.5-star hotel near Avenida La Reforma
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, spa services, and multilingual staff are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

  • 90 guestrooms or units
  • 12 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Casa Veranda offers 90 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Languages

English, Spanish

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,396 reviews
The price is CA $108
CA $132 total
includes taxes & fees
20 Apr - 21 Apr
Wyndham Garden Guatemala City

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 23 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1074 reviews
Rating 8 - Good. 268 out of 1074 reviews
Rating 6 - Okay. 99 out of 1074 reviews
Rating 4 - Poor. 37 out of 1074 reviews
Rating 2 - Terrible. 35 out of 1074 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell
The whole hotel smelled, they tried to cover it with glade but ended to be worst
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the suite
Stayed 1 night in Dec 2024

10/10 Excellent

Rocael

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

👍
Stayed 1 night in Dec 2024

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Irving

Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean near restaurants and shopping centers
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Very nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a suite that had a microwave stove and refrigerator.Its like an apartment.All the staff is very friendly .Rooms are big .This place is better than Clarión suites.The wifi it's not that good.Other than that this hotel it's great .
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel I feel like I'm at home.It has everything I need.Staff is very friendly.
Stayed 3 nights in Nov 2024

4/10 Poor

jeannette

Travelled with family
Disliked: Staff & service, amenities
When I made the reservation, I requested a room with a balcony and suttle. In the price, it was not indicated that the shuttle would have an extra cost. When I confirmed the shuttle service at the hotel, I was told that I had to pay for this. The room, although it had a balcony as requested, was changed from the reservation, it was not private, it did not have dark curtains and the doors to the balcony did not close easily. When I checked out, I requested an invoice for my stay, for which I was told that Expedia had to send it to me because I made the reservation with that application Conclusion I understood that in that hotel making a reservation through Expedia did not give me any guarantee that what I requested would be provided and that for the front desk staff those reservations are not important.
Stayed 1 night in Nov 2024

10/10 Excellent

c

Stayed 1 night in Aug 2024

10/10 Excellent

Noel H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking very complicated (narrow) other than that the stay was pleasant,
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not what I expected. They offered me something very different from what I found. The emergency doors were locked. If I could ask for my money back, I would be happy to do so because what I paid was too much for what they had.
Stayed 2 nights in Nov 2024

10/10 Excellent

Inaida

food pool wifi is clean service so good
Stayed 1 night in Oct 2024

10/10 Excellent

Herson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2024

8/10 Good

enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved the bed, my view and mini kitchen. I did not like the tub, it was too high for my taste. Plus, you cannot check in one minute before check in fyi. The eating area was weird but I think it was closed off for renovations, I hope.
Stayed 2 nights in Oct 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was good . the only thing I they didnt have washcloth.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024