Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 avr. 2019 sur Expedia
I got room #3, the shower extra small, the water supply terrible. I stay there 5 days, on a shower time 2 days extremely hot water, and the other 3 days to cold water. Impossible take a dissent shower. During 3 days a hair on my pillow, the same cover on my bed for three days.
par un voyageur de USA
Publié le 10 janv. 2019 sur Expedia
Very charming, with all the folk art.
Breaksfast not included, but reasonable price for good food.
Strong Wifi.
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Fran, Gestion de l’hôtel
Thank you very much for taking your time sharing with others about your recent pleasant stay at Posada Belen Museo Inn.
We are so glad that you have liked it. Hope we can serve you again at your home in Guatemala.
par un voyageur
Publié le 29 déc. 2018 sur Expedia
This hotel is quaint and feels like home. If you want stark modern hotels this is not for you. I want character
WiFi great
Hot water and shower pressure excellent
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Fran, Gestion de l’hôtel
It was a big pleasure to serve you. We appreciate taking your time sharing with others about your recent stay at Hotel Posada Belen Museo Inn your home at the Historical Center of Guatemala City.
We are so glad that you have liked it. Hope we can serve you again.
par un voyageur
Publié le 18 oct. 2018 sur Expedia
Nada que ver con lo que se ofrece en la pagina, el cuarto sucio, las sabanas mojadas, pesimo servicio
Commentaires de Gestion de l’hôtel
25 oct. 2018 par Fran, Gestion de l’hôtel
Estimado huésped, que sentimos sus comentarios. Nos gustaría que nos informara que habitación, y que persona le atendió, para que nosotros logremos realizar mejoras.
par un voyageur
Publié le 14 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2018 par Fran, Gestion de l’hôtel
We appreciate your staying with us and taking your time of sharing with others your experience at Posada Belen Museo Inn. It really helps and also to work hard and try to make it better. Hope we can serve you again!!!
par un voyageur
Publié le 9 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2018 par Fran, Gestion de l’hôtel
Thank you very much, we appreciate it.
Recommandé
pour Tout le mondepar un voyageur de San Antonio TX
A step back in time.
Publié le 30 juin 2018 sur Expedia
Emplacement : If you are able to walk, the cathedral is only about 15 min. at a good clip.
It feels like walking into the past to step into the lobby of the Posada. If you like that, I recommend it. Rooms are the size of old rooms which is fully adequate. Small bathroom, but has what is needed. Everything was clean. I will come again.
Commentaires de Gestion de l’hôtel
1 juill. 2018 par Recepción, Gestion de l’hôtel
We appreciate your comments and recomendations. We are pleased that you have enjoyed your sty. We will be happy to serve ou again.
par un voyageur de Los Angeles
Not recommened
Publié le 16 juin 2018 sur ExpediaThis seems to be more of a “house” that has been converted to accomate guests, than an actual hotel. Rooms are small and uncomfortable, with lots of mosquitos in the room. A “bed and breakfast” would be a more apt description of this location than a “hotel”, although breakfast, which is served here, is not included in the price. We booked 3 nights in advance based on the positive reviews, but after staying only one night, we decided we did not want to stay here again. We booked another hotel instead, and have since submitted multiple requests to be refunded for the remaining nights we didn’t use. The hotel has refused to refund our money. This hotel is several blocks from the main shopping and dining areas. For not much more money per night you can stay at the Royal Palace, which is where we ended up. It is a MUCH better hotel, located right in the heart of the all the activity, shopping and dining in the area.
par un voyageur de Los Angeles
Publié le 7 juin 2018 sur Expedia
They don't always answer their phone. No lobby. Had to wait in street using intercom, until they confirmed that I had a reservation, before they let me inside. Room was small and uncomfortable. Bedspreads were very rough and unpleasant, No television. No air conditioning. LOTS of mosquitos in room. Got bitten all night long. No shampoo. Only saw one employee the entire time I was there. I have stayed at about a dozen hotels in Guatemala City, ranging from budget hotels to luxury hotels, and this was by far the worst one. That said, this hotel is presently the cheapest one to offer a private room in Guatemala City (on Expedia). However, based on what we have paid elsewhere, I would say that this hotel is very overpriced for what is provided. For example, The Ajau Colonial Hotel is another budget hotel, just up the street from this one, that has better facilities, safe comfortable rooms, better amenities (including TV and shampoo), and no mosquitos in the room, for only $2 more per night than this one! This is a relatively new hotel on Expedia, and based on the number of positive reviews that it has already received, we decided to give it a try. We now feel cheated and mislead by these inaccurate reviews, and feel that these reviews may have been planted by the "staff". Unfortunately. we booked 3 nights in advance, sight unseen, based on those positive reviews, but due to their "no refund" policy, they are refusing to cancel our remaining nights or refund our money.
par un voyageur
Super recomendado
Publié le 31 mars 2018 sur HotelsExcelente hotel, empleados amables y muy conprometidos con el huesped. Hermoso, cómodo y barato. Cuando vuelva me vuelvo a hospedar ahí.
Commentaires de Gestion de l’hôtel
7 mai 2018 par Recepción, Gestion de l’hôtel
Fue un gusto servirle y saber que le ha gustado mucho el hotel. Muchas gracias por sus comentarios positivos y recomendaciones. Esperamos poderle servir de nuevo.
