Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Paradise
Publié le 14 oct. 2024 sur HomeAwaySuggestions…SHARP KNIFES and better pans….sad we couldn’t us
par un voyageur
I DO NOT RECOMMEND
Publié le 3 sept. 2024 sur HomeAwayAlthough you can see from the listing the furniture is old and uncomfortable, the house still photographs well. However, looks can be deceiving.
I got there in the evening, but when the sun came up, I was truly horrified at how filthy, dilapidated, worn out, unsafe this place really is.
I emailed the owner and was met with attitude and a lot of pushback.
The stove is broken, the sinks, broken glass door, broken or missing locks, wall switch hanging off wall, dirty walls, floors, toilets looked like no one had touched them, ever except to use them. (Pictures were provided to seller)
Crunchy, uncomfortable mattresses, no blankets, cheap worn-out towels, everything is outdated, ants all over the kitchen.
The side yard looks like a junkyard.
They also provide no Wi-Fi because "it's expensive."
Thankfully, and because of safety issues, my reservation was canceled, and I couldn't get out of there fast enough.
We were there for a funeral, only chose this city/house to be close to family. Thankfully, we were able to find a great place that met all our needs.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
You wanted to leave because we didn’t provide WiFi which was clearly stated on the site. WiFi on the island is very expensive and if I choose to provide it no one would be able to afford to stay at my place. You fabricated issues with the house even after you were fully compensated. It’s unfortunate that your expectations were not met. I empathize with the unfortunate situation that brought you to the island and that your actions and comments were fueled by emotion.
par un voyageur
Terrible place
Publié le 5 juill. 2024 sur HomeAwayAfter staying at this property I have come to the realization that almost everything about this posting is misleading and inaccurate. And the positive reviews severely confuse me to the point I seriously am concerned they are fake.
This rental is way too overpriced for the crap we stayed in. It was unclean, old, broken down, and by far the worst rental I have ever rented. Cabinets were broken off the hinges and it was very unclean. I also realized that a lot of the pictures in the listing are from the rental next door they also rent out. The air conditioners didn’t even come close to cooling any of the rooms.
The pool was nice, yes it is shared with the other rental. The view of the beach is ok. No you cannot use it at all, which we knew going into it, that’s ok. That part of the listing might be the only accurate thing.
There is nothing nearby. The closest store is about 20 minutes away. Any restaurants or bars near close at 3pm each day and are only open on Friday Saturday and maybe Sunday. So what you bring with you is all you got. When the listing says stop and get groceries on your way, that’s not a lie.
Hardly any of the items that are listed that are provided in the rental were there. The propane tank was empty when we tried using the grill and the response I got from the property manager was “you opened it.” After I had to argue with her and voice all of our complaints with the house and the lack of propane she showed up hours later with a different tank.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par VrboOwner, Gestion de l’hôtel
How dare you accuse me of posting fake reviews. You and your guests had every opportunity to point things out to my manager when she checked you in. There were no issues. Any damage must have come from you. You will not find ANY rental in the vicinity that you can sleep 8 people comfortably, right on the beach, with a pool and with a full laundry and kitchen for that price. There is a new air conditioner in every room, so it is impossible that the rooms weren't cooled. You seem to be the only one that hasn't found the location and views spectacular. Our description is accurate and very specific.
You had unrealistic expectations if you thought the area was like San Juan and this was a white glove property. It is a beach house! You had a family member show up unannounced months ago, which is against policy, to check out the property and they should have told you that. There were no surprises. You had plenty of time to research the area fully and cancel your reservation if you wanted to. You cannot hold me responsible for the working hours of the business around the area. You were very rude and spoke to my manager in an unacceptable way. With regards to the propane tank, my manager lives an hour away and as soon as you said something about the BBQ she came over as fast as she could. And I was told the next day it worked fine. If you were so unhappy, you could have communicated directly with me instead of utilizing the space and complaining afterwards.
par un voyageur
AMAZING!
Publié le 28 déc. 2022 sur HomeAwayIt was just perfect! Great communication with the owner and property care takers.
The rooms were very nice & comfortable all with AC, bathroom and terrace were excellent. Breakfast, lunch & dinner with an amazing view. The Basketball court was a great Bonus.
We will definitely be back and next time hopefully rent both houses.
Commentaires de Gestion de l’hôtel
29 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for those kind words. We look forward to hosting you again!
par un voyageur
Beach Escape
Publié le 24 août 2022 sur HomeAwayI absolutely love this place. The view and sounds of the waves were a perfect escape for this city girl. I will absolutely stay again.
Commentaires de Gestion de l’hôtel
24 août 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We look forward to hosting you again.
par un voyageur
Family celebration
Publié le 27 mai 2021 sur HomeAwayWonderful house with lovely management. Very happy with everything.
Commentaires de Gestion de l’hôtel
28 mai 2021 par VrboOwner, Gestion de l’hôtel
Thanks for the review. We look forward to hosting your family again.
par un voyageur de Puerto Rico
Great place, poor maintenance
Publié le 11 mai 2021 sur HomeAwayCommunication with owner was more than great, very thoughtful with our concerns about COVID19 issues. The property is very nice with great amenities for families. On the other side, the backyard was full of trash like cigarettes butts, ziplocks with old food and all kind of stuff, and I mean lots of trash. The house was dirty, food stains in the kitchen, windows where very dirty. We had to clean up in order to feel comfortable. We washed the bed sheets because we weren't sure that they did it. Comforters smelled like perfume. Property manager came and tried to clean the backyard, but she seem mad because of it. All the trash cans where full of the trash of the guests before us. We couldn’t use 2 baths at the same time because the water supply was limited. We still had a great time, we always do no matter what, but for the price we expected something different. Hope this review help to improve things because the place is magical for 3 or 4 families with kids if the people in charge focuses in the cleaning and maintenance.
Commentaires de Gestion de l’hôtel
11 mai 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. All items have been addressed.
par un voyageur de Brighton, CO
Absolutely wonderful
Publié le 3 avr. 2021 sur HomeAwayWe loved our stay and we loved Fran the property manager. Dawne the owner is remarkable as well. Thank You for letting us enjoy your paradise on Earth.
Commentaires de Gestion de l’hôtel
4 avr. 2021 par VrboOwner, Gestion de l’hôtel
We are so glad you enjoyed your stay. Looking forward to hosting you again. You were an excellent guest.
par un voyageur
Little oasis
Publié le 29 mai 2020 sur HomeAwayWe fell in love with the property. Excellent location, perfect outdoor and indoor space. Minor hicups with the property manager, but will definitely come back.
par un voyageur
Stunning place lacking a little care
Publié le 13 nov. 2019 sur HomeAwaySpecial place to spend with family and friends. Excellent location, relatively quiet. Wonderful views. The property requires a little attention, to take care of the small details. The windows have no curtains, window operators and defective locks. In general the property required a deep cleaning and fumigation against insects, since we found cockroaches and other insects inside the house. The pool filter engine was defective. We could not use the lighting of the basketball court, since it has not yet been repaired after the passage of Hurricane Maria. The green areas were pretty well maintained. Some AC, although they worked, were a bit old. In the kitchen limited lighting, damaged exhaust and defective washing machine.
