Note fondée sur 7 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
100 % des clients le recommandent
3,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Not what it seem!

Publié le 29 juill. 2023 sur HomeAway
The pictures promote a place that upon arrival its in reality in need of TLC...everthingvwas old and clearly unattended. We had a great time in PR and used the place to sleep. From that perspective it served its purpose. The was no internet and no usable TV if you come to disconnect lije we did then those shortcomings are of no impact.
3 sur 5
par un voyageur

It worked, but it just wasn't as good of an experience as I had hoped.

Publié le 11 mai 2021 sur HomeAway
We reserved because originally our friends were staying and they invited to stay at the second house. The owner response was nice and quick, although the property is over price. It does need updates and repairs, also better sheets, furniture and towels. Beach is at the backyard, but you can’t swim. Also, basic cleaning is something that the house need. Apparently they rest on how the guess leave the property (because they ask you to clean it) and they don’t clean. Windows were really dirty. Water supply was poor. So, overall, we did enjoy ourselves. It worked, but it just wasn't as good of an experience as I had hoped and pay for it.
Commentaires de Gestion de l’hôtel
11 mai 2021 par VrboOwner, Gestion de l’hôtel
Thanks for your feedback. All items have been addresses.
5 sur 5
par un voyageur

Super Limpio, 100% recomendado.

Publié le 25 juin 2020 sur HomeAway
Excelentes Facilidades!
Commentaires de Gestion de l’hôtel
26 juin 2020 par VrboOwner, Gestion de l’hôtel
We are happy to be in the position of offering a beautiful place for locals in Puerto Rico to relax, unwind and get away from the restrictions imposed by Covid - 19
3 sur 5
par un voyageur de LEAVENWORTH

Wonderful Vacation

Publié le 7 mars 2017 sur HomeAway
Our family of 4 had a wonderful time staying here. Having the ocean on one side and the mountains to see on the other was awesome. The property itself has alot to keep you busy. The pool, Basketball court ( my son and husband used every night), and of course walking the beach ( water shoes a must, makes it easier and enjoyable) . The house itself needs a little updated ( Appliances, Bathroom , Kitchen, and a really good deep clean.) We also got to see alot of different sea life. Sea Urchins, Sea Slugs, fish, Blue Crabs and also one day saw about 20 manatees swim by. The resturant next door has amazing food and the view and people were great. There is a awesome swim spot down the beach way past the resturant by the blue boat that is beached and found a ton of Sand dollars and shells along the way. We Traveled alot each day checking out the island so having this place to come back to and relaxing each day was awesome. Thanks for a great stay.
Commentaires de Gestion de l’hôtel
26 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your comments about your stay at out property. It is always rewarding to know that our guests enjoyed their stay. We will take heed in your assessment of the conditions and work hard to improve them. Thanks again and please think about including us in your future travel plans.
5 sur 5
par un voyageur de Michigan city

It was nice :)

Publié le 19 janv. 2017 sur HomeAway
Had a very enjoyable time , loved the fact that the ocean was just in front ,and the view was wonderful. If you just want to relax ,enjoy the sound of the waves, and watch Manti's this is a great place. Just can't go swimming , but the pool at the property is available. The home was nice and suitable for us. The house keepers Hector and Felicita are readily available when needed and good people. We had an awesome time on the island.
Commentaires de Gestion de l’hôtel
26 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you Vanessa. It's always a pleasure to know that our guests had a good experience. And thank you for booking with us again next summer.
1 sur 5
par un voyageur de Kaysville, UT

Customer Beware

Publié le 11 janv. 2017 sur HomeAway
I would not rank this place with one star but it is the only way I can do a review. First the good thing - Bob was extremely helpful until I asked for a refund because I was not satisfied with the place. IT WAS FILTHY and I have pictures to prove how horrible it was. There were dead bugs and black mold in the refrigerator. Spider webs everywhere. The light fixture above the dining room table had a pile of dead bugs in it. The stove was disgusting, looked like it had not been cleaned in a few years - I dared not use it. All around the edges and corners of the floors was total gunk, the bathtub had dirt in it and the floors were full of gunk. The floors had not even been swept under the furniture. We swept up piles of dirt when we got there. One of the reasons Bob would refund my money was because we did not contact him right away!!! The caretaker explicitly asked us not to contact him. We tried contacting her from the day of our arrival and got no response. The only time she responded to us was after we contacted Bob. The pillows were stained, the air conditioner in one room didn't work. I was carrying around a can of RAID because every day i woke to hundreds of ants in the master bedroom/bathroom. I had to keep my suitcase closed so ants wouldn't get on my clothes. Don't be fooled by the photo of a beach house, you can't swim in the beach outside the house. The beach 1/4 mi away is not much of a beach and I would not recommend it. If you can overlook dirt and filth this place may be fine for you. But, if you are planning to take in the sights of Puerto Rico this house is not in a good location. Anything worth doing or seeing is at least 1 1/2 hour drive - so you will spend at least 3-4 hours in a car everyday. If all you plan to do is sit and watch the waves this could work for you. I would not recommend this place and I honestly can't think of a nice thing to say
Commentaires de Gestion de l’hôtel
26 mars 2020 par VrboOwner, Gestion de l’hôtel
This review is totally fallacious. You will note that a similar review for the same period was posted by Jeanette r. We never had a guest named Jeanette r. stay at our property. One might ask why did Denise V., who did stay at our property on these dates, post a review under a false name and post a similar review under her real name? If conditions were as bad as she states, why did she wait FIVE DAYS to contact me. I find this especially puzzling, considering that this guest corresponded with me and spoke to me over the phone numerous times over several months prior to her arrival at the property, primarily because she decided to change her reservation from one of the houses on our property to the second house. Had she contacted us at the beginning of her stay, we could have addressed and resolved any issues she had. Instead she waited until she decided to leave and demanded money. Upon check in, our guests make a full inspection of the property accompanied by our resident manager with a check list, for house operations, house rules, supplies and cleanliness. At that time things needing attention, if any, are noted and the guest and manager sign off as to the condition of the premises. There are no deficiencies noted on her signed check list. We provide our confirmed guests with a15 page booklet, well in advance of their arrival and usually when the reservation is confirmed, that provides detailed information about the house, beach, recommended swimming spots, neighborhood, points of interest, shopping, activities, hospitals, directions from major airports, restaurants, house operations and includes coded location maps. Each house has four large roof A/C units capable of cooling most of the house individually. We normally make repairs in 24 hours. Puerto Rico is in a subtropical climate zone. Insects abound even in urban areas like San Juan. Puerto Rico is 135 miles wide east to west and 50 miles deep north to south, covered by four-lane limited access highways. It doesn’t take 4½ hours to get anywhere. There are many restaurants in the neighborhood. Reviews of our listings 821756, 854605 and 854468 and reviews at other popular vacation rental sites are available for public viewing. Before you take this review at face value, we invite you to read some of them. To be sure, we aren’t perfect, but most of our guests have enjoyed staying there as much as we have for these past eleven years.
5 sur 5
par un voyageur

El lugar es precioso, acojedor y limpio.

Publié le 22 juill. 2016 sur HomeAway
El señor Bob propietario y la señora Felicita adminostradora son personas encantadoras es un lugar maravilloso para compartir en familia y tiene todas las facilidades necesarias para pasar unas vacaciones maravillosas.
Commentaires de Gestion de l’hôtel
26 mars 2020 par VrboOwner, Gestion de l’hôtel
Gracias!