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Hotel Palace Guayaquil

4.0 star property
4-star hotel in Downtown Guayaquil

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Photo gallery for Hotel Palace Guayaquil

Lobby
Lobby sitting area
Front of property
32-inch LCD TV with digital channels, TV
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • Malecon 2000
    ‪3 min walk‬
  • San Marino Mall
    ‪6 min drive‬
  • Mall del Sol Shopping Center
    ‪8 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Guayaquil

City center stay.With a stay at this Downtown Guayaquil hotel, you'll be steps from Church of San Francisco and San Francisco Square. Seminario Park and Nahim Isaias Museum are also within half a mile (1 km).

What's nearby

  • Malecon 2000 - 3 min walk - 0.3 km
  • Santa Ana Hill - 4 min drive - 2.1 km
  • San Marino Mall - 6 min drive - 4.4 km
  • Mall del Sol Shopping Center - 8 min drive - 5.9 km
  • U.S. Consulate General - 10 min drive - 7.0 km

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive

Restaurants

  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Le Croissant - ‬3 min walk

About this property

Hotel Palace Guayaquil

4-star hotel in Downtown Guayaquil
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palace Guayaquil. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 1958
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Guayaquil

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 870 reviews
Rating 8 - Good. 244 out of 870 reviews
Rating 6 - Okay. 45 out of 870 reviews
Rating 4 - Poor. 10 out of 870 reviews
Rating 2 - Terrible. 10 out of 870 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

serena, Altamonte Springs

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived I turn around and left without giving check in. The front of the hotel was man’s drinking And loud almost at 11 pm the I arrived call the hotel and let them know the I didn’t feel safe checking in and they told me the unfortunately they can not refund. I told them the my safety are more important and left. This is not a safe area. Lots of homeless sleeping stone the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison, Livingston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo G

Stayed 1 night in Oct 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jim, Bloomington

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had musky order on floor 1!
Stayed 1 night in Nov 2024

10/10 Excellent

Adan A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas que trabajan en el hotel son muy amables
Stayed 7 nights in Oct 2024

10/10 Excellent

Abdul

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central Guayaquil.
Stayed 9 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
These are super nice and provide the best service, taking care of all our needs
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, the staff was friendly the room was cleaned the only thing i can say is when i arrived to the hotel i had to bring my own luggage upstairs with me the bell guy did not bring it up to the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Edison, woodsdie

Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Aug 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 7 nights in Aug 2024

8/10 Good

ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness
Disliked: Amenities
There are very good reasons why nobody visits this country. Worst nightmare
Stayed 2 nights in Jul 2024