Ratings based on 127 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from New Caney

Posted Jul. 24, 2024 on Expedia
This hotel had a beautiful view to the malecón and had to many places nearby to shop at as well as to dine in.
5 out of 5
by A traveller

Posted Jul. 17, 2024 on Expedia
We liked the view of the river from our room.
4 out of 5
by A traveller

Posted Jul. 16, 2024 on Expedia
The wonderful staff n location!
1 out of 5
by A traveller

Posted Jun. 20, 2024 on Expedia
Bad service
2 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 4, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted May 27, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Amazing stay! The room was clean and spacious with a beautiful view. I loved the rooftop pool area. I ate at the restaurant upstairs too, great food and service. Would stay again!
Comment from Hotel Management
Mar. 1, 2024 by Assurance Quality Manager, Hotel Management
Dear Kara- Jo, Thank you for sharing your experience! We are glad to hear that you had an amazing stay at River Garden Hotel & Suites.Your feedback will be valuable to future guests.We look forward to welcoming you back soon!Best Regards, Anabell Mendieta MontoyaAssurance Quality Manager
3 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
La habitación sencilla. Para ser un hotel nuevo está muy descuidado.
Comment from Hotel Management
Mar. 1, 2024 by Assurance Quality Manager, Hotel Management
Estimada Elizabeth, Gracias por compartir su opinión acerca de River Garden Hotel & Suites. Lamentamos escuchar que la habitación no cumplió con sus expectativas. Tomaremos en cuenta su feedback para mejorar nuestros servicios.Agradecemos su visita y esperamos contar con su presencia en una próxima ocasión.¡Que tengas un excelente día!Saludos, Anabell Mendieta MontoyaAssurance Quality Manager
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 27, 2024 on Hotels
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
I liked my stay there
Comment from Hotel Management
Mar. 23, 2024 by Assurance Quality Manager, Hotel Management
Dear Chen, Thank you for your review, Chen! We are glad to hear that you enjoyed your stay at River Garden Hotel & Suites. We appreciate your feedback and look forward to welcoming you back in the future.Best Regards, Anabell Mendieta MontoyaAssurance Quality Manage