Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
2,5 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sydney
Publié le 6 sept. 2023 sur Expedia
A gem of a resort tucked away in the suburbs in this buzzing town of Guinobatan in the Bicol Region. Very obliging staff and great food in the restaurant albeit limited to nil in its western breakfast food selection. But why crave cereals in Rome? The swimming pools have a great lay out The rooms are basic but I felt very safe in this guarded resort. Was a great stay!
par un voyageur
Publié le 29 août 2022 sur Expedia
Our room was across the dirty river and the neighbors dogs never stop barking especially in early in the morning. Be very careful when booking these rooms... half the property room are without AC.
Commentaires de Gestion de l’hôtel
8 sept. 2022 par Casa Basilisa Eco Boutique Resort by Cocotel Team, Gestion de l’hôtel
Dear Sonny,Greetings from Casa Basilisa Eco Boutique Resort by CocotelThank you for leaving us a review! Please, accept our sincere apologies for your experience. Please know that we do everything we can to maintain the condition and services of our resort. We'd like to assure you that we've heard your complaints. Furthermore, we have raised the issue with the management to prevent such incidents from occurring in the future, as we try to provide our guests with a wonderful vacation experience.Thank you and stay safe.Best regards,Casa Basilisa Eco Boutique Resort by Cocotel Team
