Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
3,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 15 juill. 2024 sur Hotels
It’s a shared bnb. You have your own private rooms and shared lounge area. Super clean and friendly! We had no issues at all! Would definitely stay again!
par un voyageur
WORST STAY EVER
Publié le 26 juill. 2023 sur HotelsAVOID THIS PLACE AT ALL COSTS.
This is not a hotel at all. This place is an old, rundown, smelly house where you share bathrooms with other guests. There are cameras all throughout the house which is uncomfortable as well. Makes sense though based on the neighborhood this place is in.
Hotels.com & Expedia should be embarrassed for marketing this place as a hotel. We have used these platforms for dozens of stays and never run into an issue like this.
Please save you and your family the time and money and book elsewhere. We were unable to get refunded and wasted $200 on this garbage place.
My wife & I showed up and unloaded all our stuff, and then packed back up and left 20mins later. We were not going to sleep in this place so we booked elsewhere.
The owner refused to issue a refund and LIED and told the company that we stayed for 4hrs. This guy is a real piece of work!
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Jason, Gestion de l’hôtel
I am sorry you didn’t enjoy A New Hope Retreat, as most of our guests thoroughly do enjoy their time with us. Even though you didn’t stay, we were unaware of you checking out or cancelling your reservation, because you didn’t follow the check-out instructions posted in your room, or contact us letting us know you left until 4 hours after your arrival. Since your booking was never cancelled, and the room was used (there were belongings left behind and a used towel) and required resetting, we can’t refund the stay after the date of the stay. In the future, please follow hotel checkout instructions and contact staff to let them know if you plan to end your stay early to ensure hotels can make things right for you.
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Stayed one night. The host reached out a couple times before and during our stay- it was great to have an open line of communication. We were just looking for a place to stay one night, and this place met all our needs.
Commentaires de Gestion de l’hôtel
18 août 2023 par J, Gestion de l’hôtel
Glad you enjoyed your stay! Come see us again!
par un voyageur
Publié le 28 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2023 par J, Gestion de l’hôtel
Glad you enjoyed your time with us, John! Come see us again sometime!
par un voyageur
Publié le 28 mai 2023 sur Expedia
This was my first experience and it was great. Thank you so much Jason for providing a wonderful environment for us to stay and for always being available for help. I definitely recommend this property.
par un voyageur
New Hope Retreat
Publié le 19 juill. 2022 sur HotelsVery nice stay! Easy check-in/check-out, clean accommodations and great location!
Commentaires de Gestion de l’hôtel
19 juill. 2022 par - A New Hope Retreat, Gestion de l’hôtel
Thank you for your stay, it was a pleasure to have you!
