Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hotel
Publié le 12 août 2024 sur HotelsHotel correct. Chambre assez grande. Petit dejeuner dans la norme des hotels us
Commentaires de Gestion de l’hôtel
17 août 2024 par AGM-Jeless, Gestion de l’hôtel
It's fantastic to know how much you enjoyed our spacious rooms, heated indoor pool, and the fresh fruit at our continental breakfast. Reviews like yours motivate us to continue creating 8-star experiences for our guests. Thanks again for visiting, and we hope to welcome you back soon!"
par un voyageur
Publié le 5 janv. 2021 sur Hotels
par un voyageur
Publié le 6 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Andrew (Sales Manager), Gestion de l’hôtel
Thank you so much for your feedback. We are happy to know that we provided a great guest experience during your stay. We hope to see you again one day!
par virginie
Tres bon hotel
Publié le 2 sept. 2017 sur HotelsTres bon hotel
par un voyageur
Publié le 29 oct. 2024
At first the front Desk lady seemed so serious but she was nice and they made sure all was working good
Commentaires de Gestion de l’hôtel
2 nov. 2024 par AGM-Jeless, Gestion de l’hôtel
thank you so much for your review! We're happy to hear that our front desk staff were friendly and helpful throughout your visit. It was our pleasure to help create a wonderful experience for you, and we truly appreciate your valuable insights about our amenities and dining area! We truly hope you'll be back again soon for another pleasant stay here. Thanks again for your 5-star rating!"
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Check in was fast. The lady at the desk came from the back right away. She gave me commentary water which was appreciated. The bed was comfortable.The room was clean. We had a little view of the bay.
The regular coffee wasn’t replenished. We had to pull/push the door shut.The door stuck from the metal on the door frame at the latch.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par AGM-Jeless, Gestion de l’hôtel
"We would like to make it right for you. Please reach out to our customer service team, and we would be happy to discuss a suitable compensation or an alternative solution."
par un voyageur
Publié le 4 oct. 2024 sur Expedia
All of the staff were friendly and courteous. The room was clean but there was carpet tape on the floor RM303. The hotel is adjacent to a busy 6 lane highway that is very busy. Our room was on the highway side and it was not east to sleep with the traffic noise. When returning from the beach or shopping you have to turn left across three lanes of traffic (no traffic light) which is very challenging especially during rush hour.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par AGM-Jeless, Gestion de l’hôtel
Dear Anonymous, Thank you for your feedback. We would like to look into this matter and suggest reaching out to us directly so we may get details on your stay and provide a resolution. As for employee staffing at our property, it is expected and normal for a property of this size to operate with one agent on duty during certain hours while still being able to tend to our guests. We appreciate your comments and look forward to hearing from you soon.
par un voyageur de Houston
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par AGM-Jeless, Gestion de l’hôtel
It's fantastic to know how much you enjoyed our spacious rooms, heated indoor pool, and the fresh fruit at our continental breakfast. Reviews like yours motivate us to continue creating 5-star experiences for our guests. Thanks again for visiting, and we hope to welcome you back soon!"
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par AGM-Jeless, Gestion de l’hôtel
hank you so much for your 10-star rating and review! Your kind words about our friendly staff were truly a delight to read. We love making our guests feel warmly welcomed from the moment they arrive here. Please don't hesitate to let us know if there's anything we can do to make your next stay with us even more comfortable and relaxing. We hope you'll be back soon and wish you safe travels!"
par un voyageur
Publié le 29 sept. 2024 sur Expedia
I returned to this property for the second time this year is reliable safe clean. The only thing that kept me from giving it an even five star rating was the breakfast.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par AGM-Jeless, Gestion de l’hôtel
"We would like to make it right for you. Please reach out to our customer service team, and we would be happy to discuss a suitable compensation or an alternative solution."
