Note fondée sur 1 210 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juin 2024 sur Expedia
Superbe hôtel à 2 pas de la plage. Moins cher que les hôtels à proximité un excellent gage de qualité prix.
Commentaires de Gestion de l’hôtel
26 juin 2024 par General Manager, Gestion de l’hôtel
Dear Maxime,We can't thank you enough for recommending Beachside Resort Hotel. It brightens our day to know you found such great value in our accommodations and service, and we can only get better from here. Our team looks forward to serving you for many more years to come!Warmest Regards,Carla Kelly,General Manager
par un voyageur
Pas terrible
Publié le 8 mai 2024 sur HotelsPas terrible. L’hôtel est en cours de rénovation, on voit des ouvriers monter des murs d’agglo à côté des lits de chambres non protégés. Pas très propre. Petit déjeuner minimaliste. 1 nuit pour dépanner pas plus.
Par contre, l’accueil est chaleureux.
Commentaires de Gestion de l’hôtel
9 mai 2024 par General Manager, Gestion de l’hôtel
Dear Anne-Laure,Thank you for sharing that you had a pleasant stay overall. We regret not meeting all of your expectations and apologize for any disruptions during your visit. We strive to provide a seamless, memorable stay, and we will take your feedback into consideration as we continue to improve our services and amenities. It was a pleasure to serve you, and we would be honored to welcome you back for a flawless stay. Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 26 sept. 2024
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Richard,Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 25 sept. 2024
The property was ok, but there were several things that needed fixing, and those things were not fixed while we were there. And we found a few bugs in the room.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Richard,We are glad to see you enjoyed your visit to Gulf Shores. However, we are disappointed to learn about the issues you experienced in your room. We regret that we did not respond promptly to your requests, and this will be addressed appropriately. We appreciate your feedback and look forward to welcoming you again soon.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear James,Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Beachside Resort Hotel so much. We look forward to hosting you again soon for another great experience.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
my 2nd time staying here, stayed 7days. Very nice place to stay. The only thing I didn't like about this stay was they never swept or mopped our room even though we asked. I bought my own broom !! Had to ask everyday to refresh room. The staff are very friendly
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Diana,Thank you for returning to our hotel. We are delighted you enjoyed your experience; however, we apologize for the lack of attentive housekeeping service and for any inconvenience this caused. We will address this appropriately, and we look forward to welcoming you back for a flawless stay.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Willie Andre,Thank you for your kind rating! We are glad you had such a positive experience during your time at Beachside Resort Hotel, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Latecia,Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Evan,Thank you for sharing your rating. We strive to offer quality service and accommodations to our guests, and we are disappointed if we did not meet your expectations. We hope you will return and allow us to show you the hospitality we are known for providing.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Tamala,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Beachside Resort Hotel; we hope to see you again soon!Warmest Regards,Carla Kelly,General Manager
