Ratings based on 934 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 4, 2024 on Expedia
The room was big and clean!
Comment from Hotel Management
Aug. 5, 2024 by Patty, Hotel Management
Thank you for your feedback.Sincerely,Patty – The Grand Centennial Hotel Team
by A traveller
Oasis resort is the best!
Posted Aug. 4, 2024 on HotelsLove coming to the oasis resort, this was our second year. Pool area is lots of fun with options for all ages. Poolside bar and oasis grille could use some more employees, long waits for everything. The rooms are big and clean, theres a pretty fountain with coloeful lights to relax by in the evening. Overall, love this place!
Comment from Hotel Management
Aug. 5, 2024 by Patty, Hotel Management
Thank you for your very kind feedback and for returning to stay with us. We cannot wait to see you again. Please make it soon!Sincerely,Patty – The Grand Centennial Hotel Team
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 2, 2024 by Patty, Hotel Management
Thank you for your feedback.Sincerely,Patty – The Grand Centennial Hotel Team
by A traveller
Posted Jul. 31, 2024 on Expedia
We have been to this location 3 times & plan to be back. Beautiful grounds, great pool area with slides & lazy river. The grill is great. I love the overall area.
Comment from Hotel Management
Jul. 31, 2024 by Patty, Hotel Management
Thank you for your great feedback. We cannot wait to see you again. Please make it soon!Sincerely,Patty - The Grand Centennial Hotel Team
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Patty, Hotel Management
Thank you for your feedback.Sincerely,Patty – The Grand Centennial Hotel Team
by A traveller
Posted Jul. 29, 2024 on Expedia
Really nice property for families.
Comment from Hotel Management
Aug. 5, 2024 by Patty, Hotel Management
Thank you for your feedback.Sincerely,Patty – The Grand Centennial Hotel Team
by A traveller from KENNESAW
Posted Jul. 29, 2024 on Expedia
I have stayed at this hotel multiple times. It is on a large property, quiet, and safe. I choose to stay here because the hotel wine bar offers a light supper and as a solo woman traveler, I do then not need to drive around an unfamiliar city looking for somewhere to eat in the evening. Not this time. Not only was the wine bar closed, but the clerks at check in were unaware( one told me, “This ismthe first that I have heard of it.”). One clerk made a call, only to tell me, “There’s no bar tender.” I pointed out that for the price I was paying $$$ that was not my problem, and that if an amenity is offered, it should be honored, particularly as the wine bar is advertised on the in room menu as well as on a large poster in the lobby of the hotel. If I must pay a resort fee for amenities, I expect them to be available. Given all the hotels along the Mississippi Gulf Coast, I will stay elsewhere enxt time.
Comment from Hotel Management
Jul. 29, 2024 by Patty, Hotel Management
Thank you for bringing this incident to our attention. We will conduct a thorough investigation and address it directly with our team.Sincerely,Patty - The Grand Centennial Hotel Team
by A traveller
Posted Jul. 27, 2024 on Expedia
The grandkids always have a great time here and so do we. We went on a Monday-Wednesday so it was especially quiet.
Comment from Hotel Management
Jul. 29, 2024 by Patty, Hotel Management
Thank you for your kind feedback. It delighted us to learn how much you and your grandchildren enjoyed the stay with us. We look forward to seeing you again soon.Sincerely,Patty – The Grand Centennial Hotel Team
by A traveller
Posted Jul. 26, 2024 on Hotels
Carpet had stains in it staples sticking up out of it empty soda can wedged on the side of the fridge but everything else was good
Comment from Hotel Management
Jul. 26, 2024 by Patty, Hotel Management
Thank you for bringing these concerns to our attention. We apologize that you encountered these issues during your stay. We will address them directly with our team.Sincerely,Patty - The Grand Centennial Hotel Team
by A traveller
Posted Jul. 26, 2024 on Expedia
Comment from Hotel Management
Jul. 29, 2024 by Patty, Hotel Management
Thank you for your feedback.Sincerely,Patty – The Grand Centennial Hotel Team
