Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,9 Service et personnel
2,5 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Management Team, Gestion de l’hôtel
Mrs. Jenkins,We regret to learn that your experience with us fell short of your expectations, as indicated by your 1 star rating. Your feedback is very important to us. On behalf of our team, I would like to apologize for not delivering the level of service and comfort we aspire to provide.
par un voyageur
Disgrace to hotels.com
Publié le 17 oct. 2024 sur HotelsThe room smelled of wet dog. I mopped it 3 times and still it was dirty. There was dog hair all in ac vents. Roaches in room. Roach crap all over ac plug in. This place needs to be updated. No fridge or microwave in room. Only good thing bed was soft. Have pictures but want let me upload.
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Management team , Gestion de l’hôtel
Thank you for feedback Mr. Gibson. We apologize for not meeting your expectations. Please know that our team is making improvements to ensure your experience doesn’t happen ever again!!!
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Management Team, Gestion de l’hôtel
Thank you Mrs.Edmonds for taking the time to leave us a four star rating review. Your feedback is valuable to us and we’re always striving to improve and to ensure we are offering an exceptional experience for our guest in the future.
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Hotel Don't Answer There Phone
Publié le 14 oct. 2024 sur HotelsI had a family emergency tried to cancel the room motel 6 wouldn't answer the phone for hotel.com so I was charged for one night even though I was not there.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cassandra,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
par un voyageur
Publié le 14 oct. 2024 sur Hotels
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Room was crawling with to roaches all nite on walls on bed n bathroom. I went to store and bought a can of roach spray.when i checked out i mention yo front desk i also yold her i bought spray she said so sorry. Motel 6 need yo hire exterminator
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Missing fire detection, holes in bathroom door, dirty, holes in curtain, curtain hanging off of curtain rod, lock coming loose that we had to fix, light out at the front door, holes in sheets, low water pressure, worn out mattress,
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Management , Gestion de l’hôtel
Your feedback is of utmost importance to us as we continuously strive to enhance our guests’ experiences. Thank you for highlighting areas in the room that require updating. We are excited to share that we have plans to make numerous improvements to our property in the coming months. This includes new mattresses, window treatments, in room amenities, and more. Our primary goal is to maintain a charming hotel that offers a well maintained and comfortable environment.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Bedding was terrible, cigarette burns on bathtub and bedding. Curtain hanging not complete. Paint chipped and stained. Stains on bathroom door that were unidentified but gross. Never again.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
