Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location
Publié le 29 sept. 2024 sur HomeAwayWe were here for my sisters wedding the place was amazing. Clean and comfortable
par un voyageur
Western
Publié le 10 sept. 2024 sur HomeAwayNice property located just off the campus of Western Colorado University. Started there for parents weekend. I would recommend this property.
par un voyageur
Publié le 14 août 2024 sur HomeAway
par un voyageur
Watered Down Hand Soap
Publié le 12 août 2024 sur HomeAwayThis house was not nice to begin with and has been maintained poorly. To me, the hand soap being watered down is the perfect little detail that explains our experience. Instead of maintaining the property effectively and refilling the bottle of hand soap, the management or cleaning staff just topped off the bottles with water and called it good.
Major complaints:
- Master shower is FILTHY. The walls have some patchy dark film (especially up high) that wipes off with a towel.
- Dog hair on the couch
- Disgusting Keurig
- Kitchen drawers are grimy and feel like they're falling apart
- Spiders and ants in the house
- Neighbors shooting off fireworks at night (nowhere close to 4th of July)
Minor complaints or things I should have seen in the listing:
- Mirror in master bedroom is too high to use effectively
- Mirror in master bathroom is too small - had to lean over away from the sink when shaving
- No A/C
- Most of the artwork isn't level
Overall, the house starts with a bad framework that was painted over to look nice in pictures for VRBO, but staying here was not a pleasant experience and I would not recommend visiting.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Ian, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the cleanliness details missed and want you to know that this is not the high standard we hold ourselves to as we value cleanliness and our guests' comfort. We shared your feedback with the local manager who assured us that housekeeping has been addressed. Additionally, the home has been treated for pests and we are sorry for any uninvited critters you saw during your stay. The neighborhood is family-friendly and we apologize for the fireworks that negatively impacted your visit. We appreciate your feedback as we view it as an opportunity to improve and hope to better-impress you on your next getaway.
par un voyageur
disappointment
Publié le 6 déc. 2023 sur HomeAwaySummarized in another review panel
Commentaires de Gestion de l’hôtel
12 déc. 2023 par VrboOwner, Gestion de l’hôtel
We hope to be notified of anything less than satisfactory during your stay, as we strive to provide each and every guest with the very best vacation experience. We look forward to hosting you for a true 5-star stay in the future!
par un voyageur
Great spot for skiing
Publié le 28 nov. 2023 sur HomeAwayThis was great for our two family's (4 adults, 6 kids) who were all learning to ski. We didn't spend much time but it was great for what we needed. Cleanliness could use a little work. We think maybe the guests before us had a dog? Not sure, but everything else was good.
Commentaires de Gestion de l’hôtel
1 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Amye, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.
We hope to have the opportunity to better impress you in the future!
par un voyageur
unsafe for children - cleaning items not secured. all closests already used and not available
Publié le 27 oct. 2023 sur HomeAwaynot as identified in the ad
Commentaires de Gestion de l’hôtel
11 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hello Edward. We apologize for any misunderstanding regarding this listing. Please know we make every effort to present clear, accurate descriptions of our homes in order for guests to make informed decisions on their rental choices. We encourage guests to reach out with any questions or concerns prior to booking, as we are happy to help. We look forward to hosting you again soon!
par un voyageur
Nice place
Publié le 14 oct. 2023 sur HomeAwaybeds are comfy, not much parking but we made it work, quiet neighborhood
par un voyageur
Good rental
Publié le 8 mai 2023 sur HomeAwayOur stay went well. I would recommend keeping your group small enough to only use the bedrooms and not need the pull out couches. Location was perfect for our stay wanting to be near the college campus.
