Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Not that good, rooms very very small, approach and lobby not good
par un voyageur
Publié le 6 juill. 2024 sur Hotels
par un voyageur de Gurgaon
Publié le 6 juin 2024 sur Expedia
Rooms are not spacious, washroom are too small.
par un voyageur
Publié le 2 juin 2024 sur Expedia
The staff at the property is really nice. I liked my stay . The buffet breakfast surely needs some improvements
par un voyageur
Publié le 16 avr. 2024 sur Expedia
The rooms are small and untidy. Feels a bit unsafe within the hotel.
Mall adjoining the hotel is the only saving grace.
par un voyageur
Publié le 5 avr. 2024 sur Hotels
par un voyageur de woonsocket
Publié le 3 avr. 2024 sur Expedia
Impossibly small room
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Anmol Kumar, Gestion de l’hôtel
Dear Mr. Bhaskar,Greetings!At the onset please do accept my sincere apologies for the inconvenience caused during your stay with us. Holiday Inn Express as a brand are designed to meet immediate need of our most valued patrons. While I have taken your feedback in a constructive manner, I am sure you will understand that we can do little with the design aspect of our Express hotels in the country and outside. We thank you for patronizing us and will be more than happy to see you again in near future. Thank you and best regards,Anmol Kumar
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Cooperative & Well behaved staff. Dinning is fine & dinning staff are well behaved.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Anmol Kumar, Gestion de l’hôtel
Dear Mr. Gayanendra,Greetings!Thank you for choosing us for your stay and for taking little time for sharing your feedback. I must admit, kind words like these keeps us motivated, we have already shared your motivating feedback with rest of the team. We look forward to welcome you back again in near future. Thank you and best regards,Anmol Kumar
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Carpet was filthy and beddings old. My dust allergies were activated within 10 minutes of being in the room, indicating poor cleaning. Customer service from reception and management was also terrible. They didn't care to address any of our concerns, and rather, were only fixated on emphasising that there was not going to be any refund for the decision we had made to check out. Either way, we had to check out the same day as it was totally inhabitable and the staff were indifferent to our complaints. There are far much better options in Gurgaon and at more competitive prices than what this hotel offers. Would not recommend anyone to stay here.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr MuthoniGreetings!Thank you for choosing us for your stay and for taking out some time for sharing your feedback. At the onset please do accept my sincere apologies for any inconvenience caused during your stay. I sincerely wish If I would have been writing to you in better circumstances. I have taken your feedback constructively about low scores on cleanliness aspect and have already addressed with my team. At the onset, I would request you to give us another opportunity to change your perception about our hotel and to do course correction. With reference to design aspect, I am sure you will understand that we can do little with the same as the hotel is done up to meet immediate needs of our valued patrons. Please do let me know whenever you travel to this part of city and I will be more than happy to look after you along with my team.Thank you and best regards,Gautam Gupta Assistant Front Office Manager
