Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
2,8 Service et personnel
3,0 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Old and dingy. The floors are moulded and stink . Wi-Fi is the worse ever . U get disconnected every 2 mins. Staff doesn’t pick up the call for in room dining . Clearly a no no the next time
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Namashkar! At the onset, I would like to take this opportunity to thank you for patronizing Hotel Dynasty and express my earnest apologies. But above all we are deeply concerned. Words cannot express how truly we feel for the inconvenience that was caused. This is especially saddening because Hotel Dynasty believes in the promise to serve with a deep rooted passion and making the experience of guest happier and easier for everyone who chooses to stay with us. We are committed to you, and we promise to live up to your confidence in us. We believe that Hotel Dynasty, Guwahati would emerge as a true home away from home. I would like to thank you for sharing your honest feedback with us, which indicates your true liking for the property, as we firmly believe, that it is your honest feedback that allows us to improvise on our weaknesses and excel in our strengths. I truly apologize for the inconvenience that we have caused to you and could not rectify during your stay at our property. We would request you to give us the opportunity to serve you again, when you are back in the city. Do kindly treat this as a one- of aberration on our part and not mark of the hospitality that we are known for. Trust this lone incident in no way would dilute your otherwise favorable opinion of Hotel Dynasty, Guwahati. I do look forward to meet with you on your next visit and we will make sure that you carry back better memories of our hospitality. Profound Regards.
par un voyageur
Bad Stay
Publié le 24 oct. 2020 sur HotelsAC was not working and had to sleep and the hotel staff lied to me that there is problem with the central ac system but I figures out that only my room's ac was not working.
Commentaires de Gestion de l’hôtel
17 nov. 2020 par Front Office Manager, Gestion de l’hôtel
Dear Mr. Alekh,
Thank you for taking out time to put in your honest comments. We appreciate your patronage of Dynasty Hotel and considering us as your preferred venue for your recent stay. We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce service standards. We look forward to welcome you back very soon and my team and I will extend the serene hospitality to the best of our ability to create an exemplary experience for you. Thanking you once again. With Best Regards
par un voyageur
Publié le 13 nov. 2019 sur Expedia
par un voyageur
Bad location and that service
Publié le 10 mars 2018 sur HotelsThe area is very noisy.we asked another room and got an old non renovated room. I had to fight to get the room level that we booked.when we finally got that room, we asked to put beds together. The pushed both beds on one of the walls, so that one of them we not accessible. Moreover, they didn't put connector between both beds so that we were falling in between both during the night.
par un voyageur
Net hotel midden in oude centrum.....het echte Ind
Publié le 5 févr. 2018 sur ExpediaEerst dacht ik: waar kom ik nu terecht. Maar het hotel is redelijk luxe, netjes, met bar en restaurant, prima eten, comfortabel bed.
Commentaires de Gestion de l’hôtel
15 févr. 2018 par Front Office Manager, Gestion de l’hôtel
Dear Guest,
Thank you for allowing us to be of service to you. I am delighted to hear that you have had a pleasant stay. At Dynasty Hotel Guwahati, our effort is ensure our guests make the most of being away when they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon.
Regards,
Team Dynasty
par Deepak
Not recommended
Publié le 18 nov. 2017 sur HotelsCannot reach there by car during daytime.. extremely congested market. Building facade/entrance and lobby is decent but the corridors and rooms are damp.. food is very expensive.
par un voyageur
Great Location, Hotel bit tired and dated
Publié le 16 nov. 2017 sur HotelsThe hotel is in a great location in the heart of the bazar area and within easy walking distance of the river and city sights.
The hotel decor was very dated. The room was clean but the window were filthy and it was difficult to see out of them. I ate in the Indian restaurant, the food was good.
par Sumit
comfortable stay
Publié le 31 oct. 2017 sur HotelsStayed here for the 2nd time. Very comfortable stay. Courteous staff.