Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent rapport qualité prix
Publié le 13 août 2023 sur HotelsTrès bien situé , personnel très aimable , excellent rapport qualité prox
Commentaires de Gestion de l’hôtel
16 août 2023 par Clarks INN Suite Gwalior, Gestion de l’hôtel
Dear Emmanuel,We greatly appreciate your positive feedback! We're glad to hear that you found our location convenient and our staff friendly. We pride ourselves on providing excellent quality for our customers. Thank you for your review!
par un voyageur
Publié le 8 janv. 2022 sur Hotels
The service was very good but the room bedsheet was not clean. I had to call reception to highlight it and after that they changed the sheet and pillow covers again
par un voyageur
Great stay at Clarks Inn
Publié le 23 déc. 2021 sur HotelsGreat stay. The hotel is well maintained and clean. The staff is very professional. Breakfast is sumptuous and tasty.
par un voyageur
Publié le 14 oct. 2021 sur Hotels
Location is excellent. Although overall was ok but found that the staff was struggling to maintain their performance.
par un voyageur
Great stay in Gwalior
Publié le 11 juin 2021 sur HotelsIt is a nicely maintained property. Staff was truly welcoming.
par un voyageur
Gwalior visit.
Publié le 21 mars 2019 sur HotelsIt was a decent experience. The entire staff were really polite and prompt with their service. Full points to them. The breakfast was also pretty nice. The room was spacious and neatly laid out. The bed was quite comfortable and the air conditioning was good too. There were a couple of nagging issue though. Firstly, the toilet had a peculiar odour all throughout our stay and then there was no warm water after 11pm. Upon asking the reception, we were told that they shut the boiler in the night. So, there wasn't any 24 hour running hot water supply. Even in the mornings the water was just about tepid.
par un voyageur
Publié le 11 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
26 nov. 2018 par Deepak Khattri RDM, Gestion de l’hôtel
Dear Guest, thank you for your feedback. We assure that the above feedback will be taken in the most optimistic way and considered as a point of improvisation. We look forward to the pleasure of serving you on your next visit. Best regards,
par un voyageur
Perfect place to stay in Gwalior.
Publié le 20 févr. 2018 sur HotelsClark’s inn suites is a comparatively new property. The shower is most powerful I have found in 4 and 5 star property across India. The spa is excellent. We did not use swimming pool but had meal in restaurant in the evening which was delicious.
Commentaires de Gestion de l’hôtel
18 août 2018 par Deepak Khattri Room Division Manager, Gestion de l’hôtel
Dear Guest, We are delighted to read your review & would like to thank you for appreciating our services. I am glad that you enjoyed stay at the hotel. Please let us know when you are planning to visit us in future, It will be our pleasure to serve you again with better hospitality. Your Sincerely, Deepak Khattri Room Division Manager
par Thanmaya
Unfortunately the only decent hotel in Gwalior
Publié le 3 déc. 2017 sur HotelsThe location of the hotel is fairly central. The check-in for me took more than 30 mins, they also did not have my updated reservations. The Rooms are very small for the price they charge. The place although done up well, the bathroom was stinking and every time somebody flushed I could hear it in the room! Wi-fi was poor and slow
Commentaires de Gestion de l’hôtel
3 janv. 2018
Dear Guest,
At the onset i would like to thank you for the opportunity of being able to serve you. I take this opportunity to thank you for your time in evaluating our product and services.
I certainly believe that there has been a point leading to an impression creating a level of dissatisfaction from our services.Though we constantly work to ensure that your visit with us is a memorable one and in the same intent even the team did furthered to make your stay comfortable.
Please be assured, the said feedback is taken in the best spirit and your points have been considered as a point of improvisation in order to deliver better to all our guests.
Best Regards,
Ashvinder Singh Saini
General Manager
Recommandé
pour Tout le mondepar un voyageur de Delhi
Centrally located hotel Close to the restaurants
Publié le 29 mars 2017 sur Expedia
Pour : Centrally located
Contre : The pool was in a sorry state because it was the turn of the weather. Nevertheless, once a hotel has something, it should clean it regularly
Emplacement : Lots of things. The tourist areas are only a couple of kilometers away.
It was a very pleasing stay. right from the staff outside the hotel to the reception to the house keeping, the staff were very friendly and efficient. Both the check in and the check out were completed without any fuss. When we got to the hotel, on a hot summer afternoon, we were very promptly greeted with a soothing and refreshing cold towel and a glass of coke. Most impressed!
The extra bed we had asked for was ready by the time we returned to the hotel in the night. The breakfast the next morning was tasteful and I remember we had ordered two cappucinos and the server took the trouble of going outside the restaurant to the cafe and serving it to us piping hot. We were extremely pleased about our stay.
