Note fondée sur 258 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Really clean and comfortable beds!! Really friendly
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Helene, Gestion de l’hôtel
Hi Ricky,Thank you for staying with us and your kind review. We hope to see you again.Have a good day,
par un voyageur
Publié le 28 sept. 2024 sur Wotif
plates and cutlery not in room. Had to ask.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Management, Gestion de l’hôtel
Hi Grant,In each room there is an explication page on the wall with all the information and it is specifically written: PLEASE NOTE: WE ARE NOT A SELF CONTAINED MOTEL If you require plates knives and forks, please ask at reception.As any other guest who wants cutlery, you came to reception and you have been kindly provided with what you needed, as explained in the room.Regards
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Management, Gestion de l’hôtel
Hi,You stayed in a room with a new AC, a renovated bathroom and a good bed. Not quite sure what you didn't like.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Helene, Gestion de l’hôtel
Hi Geoff,Thanks for staying with us and leaving a review, we hope to see you again.Regards
par un voyageur
Publié le 8 sept. 2024 sur Lastminute
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Helene, Gestion de l’hôtel
Hi Tim,Thanks for the review, we hope to see you again,Have a good day
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Helene, Gestion de l’hôtel
Hi Ethan,Thanks for staying with us and taking the time to put a review.Regards
par un voyageur
Publié le 6 sept. 2024 sur Wotif
Unfortunately, the carpet was not clean at all, bedsheets smell very badly,and wortting spotted, single beds were moving while kids sleeping. Toulet seat is wiggles.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hi, Unfortunately, I also noticed large stains on the carpet in the room where you stayed after you left but there was no stain before. All the beds are stripped after the guests check out and the beds are made with clean and fresh sheets. The bathroom has been fully renovated and it was a brand new toilet in that room. Not sure about your perception, as it doesn't seem to relate to our motel or rooms. Regards
par un voyageur
Publié le 29 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
30 août 2024 par Helene, Gestion de l’hôtel
Hi, Thank you for staying with us and for your review.Have a good day
par un voyageur
Publié le 17 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Helene, Gestion de l’hôtel
Hi Eliza, Thank you for your kind review. We hope to see you again.Regards
par un voyageur
Publié le 27 juin 2024 sur Lastminute
Manager very kindly offered us a refund when there was an unfortunate but unforseeable issue with the huge and amazing looking spa bath requiring minor maintenance so it could be used.
Room was otherwise clean, tidy, spacious, comfortable and private.
Would definitely stay here again and would recommend to others. The breakfast menu sounded great.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Helene, Gestion de l’hôtel
Hi Sarah,Thank you for your patience on the matter, the plumber came and fixed the issue. We hope to see you again.Have a good day.
