Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de San Ramon
Publié le 20 sept. 2024 sur Expedia
Clearly took a beating from the storm but overall good. -2.5 for not serving any water or drinks untill half finished eating dinner and 3 requests.. Hello... :-\
Breakfast was above average and rest staff was very good so earned 1 back. Certainly 5 potential. Recommend.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nhung Nguyen, Gestion de l’hôtel
Dear Jonathan,Thank you for taking the time to post a review of our property.We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.We hope to see you soon!Warmest Regards,Nhung NguyenHotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Nhung Nguyen, Gestion de l’hôtel
Dear Won Tae, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Yours Sincerely,Nhung Nguyen Hotel Manager
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2024 par NN, Gestion de l’hôtel
Dear Lisa,Thank you for taking the time to post a rating of our property.We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.We hope to see you soon!Warmest Regards,Nhung NguyenHotel Manager
par un voyageur
Publié le 11 mai 2024 sur Expedia
Nice hotel but noisy construction nearby and not many dining options in the hotel
Commentaires de Gestion de l’hôtel
13 mai 2024 par NN, Gestion de l’hôtel
Dear Ralph,Thank you for staying with us at the Citadines Marina Halong and for taking the time to share your thoughts.Our team believes in the importance of providing a memorable stay experience for all our residents. Naturally, we are disappointed to learn that your stay has not been completely satisfactory.We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for your valuable feedback. We look forward to welcoming you back to our hotel in the future.Yours Sincerely,Nhung NguyenHotel Manager
par un voyageur
최고의 호텔
Publié le 16 avr. 2024 sur Hotels최상의 호텔입니다.
뷰도 좋고 깨끗하고 친절하고 아쉬움이 없는 최고의 호텔이라서 또 가고 싶습니다.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Nhung Nguyen, Gestion de l’hôtel
Dear 최고의 호텔,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as the facilities and services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Yours Sincerely,Nhung NguyenHotel Manager
par un voyageur
Publié le 13 mars 2024 sur Expedia
Perfect place to stay and relax.
Commentaires de Gestion de l’hôtel
18 mars 2024 par NN, Gestion de l’hôtel
Dear Anh Quoc,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as the facilities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Yours Sincerely,Nhung NguyenHotel Manager
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 déc. 2023 par Nhung Nguyen - Hotel Manager , Gestion de l’hôtel
Dear Laxmikant,Thank you for the lovely rating! We look forward to welcoming you back to Citadines Marina Halong in the near future. Kind Regards,Nhung NguyenHotel Manager
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2023 par ., Gestion de l’hôtel
Dear Yaerin,Thank you for the lovely rating! Our goal is always to exceed your expectations! We look forward to welcoming you back to Citadines Marina Halong in the near future. Kind RegardsNhung NguyenHotel Manager
par un voyageur
Publié le 15 juill. 2023 sur Expedia
This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.
Commentaires de Gestion de l’hôtel
16 juill. 2023 par ., Gestion de l’hôtel
Dear Jenny,Thank you for taking a moment to share your experience at Citadines Marina Halong.We are so pleased to hear you found our service to your liking, we are so sorry to hear that you are not happy with our breakfast. We apologize that our produce did not satisfy your expectations.Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kindest Regards,Nhung NguyenHotel Manager
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2023 par ., Gestion de l’hôtel
Dear Brenda,Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely, Nhung NguyenHotel Manager
