Note fondée sur 133 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Très cher pour un hôtel se prétendant 5 étoiles qui n’en est pour moi pas un
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management Team, Gestion de l’hôtel
Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team
par un voyageur
Fantastique séjour
Publié le 13 août 2024 sur HotelsPersonnel ne parlant pas bien anglais!
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team
par un voyageur
Génial
Publié le 14 févr. 2024 sur HotelsParfait rien a dire mise à part que 2 matin a 8h30 une femme vient faire un Check-in et va te faire comprendre avec du personnel qui parle que le vietnamien
Mise à part sa parfait
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest Akim,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Une porte de communication mal isolée nous a fait partager la vie familiale des voisins dont les enfnats bruyants ne dormaient pas !
heureusement ils nous onyt changé de chambre le lendemain
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest Van,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team
par un voyageur
Publié le 10 août 2022 sur Hotels
Amazing view from the roof top bar
New hotel with modern equipment
Commentaires de Gestion de l’hôtel
6 sept. 2022 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest,Greetings from FLC Grand Halong Hotel!Thank you for having taken the time to share with us your experience regarding your recent stay at our property.Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. We truly look forward to welcoming you and your family back to our hotel at some point in the future.Sincerely,Hotel Management Team
par un voyageur
Bel hotel.
Publié le 12 juin 2022 sur HotelsSuperbe hotel. J ai pris la chambre lounge executive mais beaucoup de.bruit jusqu'à 01h00 du matin. A part ca c est un bel hotel.
Eviter les vacances scolaires ...
Commentaires de Gestion de l’hôtel
17 juin 2022 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest Barnard,
Greetings from FLC Grand Halong Hotel!
Thank you for having taken the time to share with us your experience regarding your recent stay at our property.
Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback.
We truly look forward to welcoming you and your family back to our hotel at some point in the future.
Sincerely,
Hotel Management Team
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Very nice resort on top of a hill.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,
