Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The worst hotel I have ever been to!
Publié le 10 sept. 2019 sur HotelsWhere can I begin…
This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods…
One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon.
We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives!
Never stay at this hotel!
par un voyageur
Publié le 24 août 2019 sur Expedia
コンセントがほとんどないので、充電が大変だった
par un voyageur
Publié le 18 avr. 2019 sur Hotels
The staff was great.
Recommandé
pour Escapade avec des amispar un voyageur
호텔후기
Publié le 28 févr. 2018 sur Hotels버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.
par youngchul
Publié le 2 oct. 2017 sur Hotels
대체적으로 만족합니다..
그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음
Commentaires de Gestion de l’hôtel
21 nov. 2017
Thank you for your choice us, We will change for more convenience to our customers.
Best regard.!
par Camilla Aia
Ældre hotel i område i udvikling
Publié le 1 août 2017 sur HotelsHotellet er ikke helt nyt, men mere end tilstrækkeligt. Området i øjeblikket i rivende udvikling og er en stor turistattraktion for vietnameserne (kæmpe forlystelsespark).
Commentaires de Gestion de l’hôtel
5 août 2017
Thank you for choosing the grand hail hotel as the destination of your trip, we hope to welcome you next time.
par ALI
Publié le 28 juill. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2017
Thank you for choosing the grand hail hotel as the destination of your trip, we hope to welcome you next time.
par Julia de Melbourne
Needs time to settle in
Publié le 27 août 2016 sur HotelsAircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor.
They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better
Recommandé
pour Tout le mondepar un voyageur
Nice hotel great location
Publié le 16 juill. 2016 sur ExpediaThe hotel had great facilities and amenities. It is in a great location.
par un voyageur
Not a 4 star maybe a 2 star
Publié le 27 mai 2016 sur ExpediaHard beds , bad freafast , rooms not clean , staff speaks no English
