Note fondée sur 9 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,8 Propreté de la chambre
4,9 Service et personnel
4,4 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de California

Publié le 4 oct. 2019 sur Expedia
We got upgraded to the new Legend Sealife ship. Beautiful big room with breathtaking view. Service staff & ops manager always cheerful and try their best to please customers. We stayed one night, welcome lunch and goodbye brunch were excellent but dinner was just ok. Good itinerary for a two days one night stay. Highly recommend the new Legend Sealife ship.
Commentaires de Gestion de l’hôtel
5 oct. 2019 par Nguyen Thi Van Nha - Julia Nguyen (Ms.), Gestion de l’hôtel
Dear Ms.Nga Pham, Thank you for your messaged and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Lan Ha Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed has been enjoyed, happy, fun and hope that you will continuing to use and recommend our company services for your/your friend's holiday need in the near future. Sincerely Yours,
4 sur 5
par un voyageur

Publié le 10 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Sealife Group Team, Gestion de l’hôtel
Dear Valued Clients, Thank you for your review and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday need in the near future. Sincerely Yours,
5 sur 5
par un voyageur

Publié le 22 juill. 2019 sur Expedia
Clean, good food, excellent staff and services. Exceeded my expectations. Highly recommended.
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Sealife Group Team, Gestion de l’hôtel
Dear Valued Clients, Thank you for your messaged and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed have been enjoyed, happy, fun and hope that you will continue to use and recommend my company services for your/your friend's holiday need in the near future. Yours Sincerely,
5 sur 5
par un voyageur

Great service team anyone could ask for.

Publié le 2 nov. 2018 sur Hotels
Amazing service by the Sealife Cruise team. The cruise manager, Jackie was very accommodating and made our stay a memorable one. The food on board was surprisingly excellent for a small cruise ship. The amenities on board is also clean and cosy, though dated a bit. However Jackie and team made our stay on board worth while.
Commentaires de Gestion de l’hôtel
29 nov. 2018 par Sealife Goup Management Team, Gestion de l’hôtel
Dear Valued Clients, Thank you for your messaged and sharing your thoughts & thanks you for recently chosen to stay with us and i am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, i trust your last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday needs in the near future. Sincerely Yours!,
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Singapore

Cruise Manager & his crew made all the difference

Publié le 3 avr. 2018 sur Expedia
My family of 4 was pleasantly surprised by the 2 day 1 night cruise. It was packed with so many activities with a very friendly and hardworking crew who continuously ensured that we had a great time and at all times. The very jovial cruise manager reminded us that he was not Jacky Chan but Jacky Phan. He performed a dance with his crew and sang solo like a pro. And he taught passengers tai chi. What impressed me most about Jacky was his personal touch. He engaged and spoke with every passenger young and old and visited every table at meal time to ask whether everything was ok. And he watched over the safety of passengers very closely. I saw him rowed his kayak back to the last pair of passengers to ensure that they returned to the ship safely. What was even more surprising was the multi- talented Ms Sunny. She checked us in, briefed us on the history of Halong Bay and the cave and taught us how to make Vietnamese spring rolls. She even took us through the pearl farming process and she too sang solo like a pro. Thanks to Jacky, Sunny, Mr Ha and the rest of the crew, our cruise in the fascinating 7th Wonder of Nature was absolutely memorable. They made all the difference.
Commentaires de Gestion de l’hôtel
15 avr. 2018 par Management Team, Gestion de l’hôtel
Dear Mr. Tan Kok Tong, Thank you for your excellent review & many thanks for your recently chosen to stay with us and i am hoping your journey to be comfortable, experienced, safe & fun, ... At Huong Hai Sealife Cruise, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Huong Hai Sealife Cruise, i trust your last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday needs in the near future. Yours Sincerely,
5 sur 5
par Ana Paula

Perfeito

Publié le 2 janv. 2017 sur Hotels
Impecável. Da estrutura do barco ao serviço da simpática tripulação. A festa se reveillon foi sensacional, preparada com muito carinho e animação. Apenas a comida que não é das melhores, mas que em em nada compromete a estadia.
Commentaires de Gestion de l’hôtel
19 janv. 2017 par General Manager, Gestion de l’hôtel
Dear Ana Paula, Thank you for your kind words on your stay experience at Huong Hai Sealife Cruise. We are glad that we have exceeded your expectations of our services and we aim to keep it that way. Your kind words for the breakfast, the excellent service and the Italian restaurant. We will surely be glad to welcome you back! Sincerely, Mr. Ben Sales Manager
5 sur 5
par un voyageur

5 star service

Publié le 8 déc. 2016 sur Hotels
excellent service
Commentaires de Gestion de l’hôtel
19 janv. 2017 par General Manager, Gestion de l’hôtel
Dear My Valued Customer, Thank you very much for taking your time to share your review in details following your recent stay with us. I am really pleased that you enjoyed everything on our cruise, once again thank you very much - we are looking forward to your next visit. Sincerely, Mr. Ben Sales Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur

Inmejorable

Publié le 16 sept. 2016 sur Expedia
Atención personalizada, un equipo de trabajo buenísimo, recomiendo el crucero por su calidad en servicio, instalaciones, programación, recomiendo el viaje de 2 noches 3 días, no funciona internet.
Commentaires de Gestion de l’hôtel
22 nov. 2016 par Huong Hai Sealife Cruise Team, Gestion de l’hôtel
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de 関西

スッタフがGOOD

Publié le 25 avr. 2016 sur Expedia
Pour : 値段の割に、部屋にバルコニーがついてる。 夕食が、ビュッフエでなく、席に運んできてくれるので、ディナー感覚で頂ける
Contre : 小さなボートに、乗る時は、必ずライフジャケット装着指示があります。 ただ、少し古くなってるかなと感じました
Emplacement : カヤックも、無料アクティビティでした
ハロン湾クルーズは、沢山あるが、リーズナブルな価格でありながら、大変内容が充実している。 船に戻るたび、おしぼりと、ドリンクが出て来て、細かい心ずかいが感じられる。 ビュッフェの食事も、大変美味しい。 予約の段階から、メールのやり取りをしましたが、すぐに返事がきたので、信頼ができました。 そこから伺えるように、すべて問題ないです。 気持ちよく、ハロン湾クルーズができました
Commentaires de Gestion de l’hôtel
10 mai 2016 par Huong Hai Sealife Cruise Team, Gestion de l’hôtel
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!