Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2022 sur Hotels
par un voyageur
Publié le 28 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2020 par Sales Excutive - The Customer Service Team, Gestion de l’hôtel
Dear WHUISUB, Thank you for staying with us and taking the time to review us! We are really sorry to hear that you had some unsatisfied experiences while staying at our hotel. This is not what we expected. We will try my best to improve service quality. We hope to see you on your next trip to Ha Long so that we will have a chance to serve you more thoughtfully. Once again, thank you for your feedback.
From Ms Trang - The Customer Service team of Muong Thanh Grand Ha Long hotel
par un voyageur
Publié le 25 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 nov. 2019 par Sales Team Muong Thanh Grand Ha Long hotel, Gestion de l’hôtel
Dear Valued Customer,
Thanks for supporting us and taking the time to review us !
We appreciate your feedback and look forward to welcoming you back soon!
Thank you so much!
par un voyageur
condition feels tired
Publié le 10 nov. 2019 sur HotelsService is good. But the place is feeling tired, and kind of out of date with not really well designed rooms with average material finish.
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Huyen Trang - Sales Executive, Gestion de l’hôtel
Dear Mr Minh,
Thank you for staying with us and taking the time to review us. We are really sorry to hear that you had some unsatisfied experiences while staying at our hotel. We appreciate all your comments and will try my best to improve the facilities and service quality. We hope that you will give us an opportunity to welcome you back in the near future.
If you need any information, don't hesitate to contact us!
Thank you so much!
par un voyageur
Publié le 7 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2019 par Huyen Trang, Gestion de l’hôtel
Dear Valued Customer,
Thanks for supporting us and taking the time to review us !
We appreciate your feedback and look forward to welcoming you back soon!
Thank you so much!
par un voyageur
Publié le 18 déc. 2018 sur Hotels
par un voyageur
Publié le 27 nov. 2018 sur Hotels
Not so good!
par un voyageur de Danmark
Smuk udsigt
Publié le 8 oct. 2018 sur ExpediaSmuk udsigt søde mennesker hyggelig beliggenhed tæt på hyggeligt nattemarked og indkøbsmuligheder
par un voyageur
Ha long, Vietnam
Publié le 29 juill. 2018 sur HotelsHotel needs a renovation and to train their stuff
Commentaires de Gestion de l’hôtel
3 août 2018 par Pham Thu Huyen/ Sales online, Gestion de l’hôtel
Thank you so much for choosing Muong Thanh Grand Ha Long in your itinerary
We have received your feedback, and so regret for the inconveniences cause to you if any
Your value comment has been submitted to the hotel Management.
We believe that everything will be perfect at the next time you return
Thank you so much and Best regards,
par un voyageur
Night view in Halong Bay
Publié le 28 juill. 2018 sur HotelsCommentaires de Gestion de l’hôtel
6 déc. 2018 par Pham Thu Huyen/ Sales online, Gestion de l’hôtel
Thank you so much for choosing Muong Thanh Grand Ha Long hotel in your itinerary
We hope that you have got a happy and comfortable trip in Ha Long.
Thank you so much and best regards
Looking forward to welcoming you back again
