Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Décevant
Publié le 21 août 2019 sur HotelsBateau assez vétuste, et au final très peu de navigation sur la baie d'Halong. Décevant
par un voyageur
Publié le 18 août 2019 sur Expedia
Staff are particularly nice. The activities on board such as cooking class or squid fishing are very basic. The cabin is nice and spacious. Very efficient and professional.
par un voyageur
Publié le 22 août 2024 sur Expedia
LOVED this staff. Everything about this cruise was wonderful. The rooms are huge for a small boat and you can't beat the views. Splurge and book the two nights, you'll be glad you did.
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Soweit alles wunderbar, Essen war sehr lecker, bis auf, dass es wenig vegetarische Angebote gab, Preise für die Getränke waren in Ordnung, Aussicht war wunderbar, dem Ort geschuldet, aber sie waren leicht verzerrt durch viele anliegenden Schiffe. Die Aktivitäten waren auch zeitlich ganz gut angepasst, viele Touristen, besonders in der Sommerzeit. Personal war sehr zuvorkommend. Ingesamt, gerne und immer wieder. Zu empfehlen wäre der Pool zum Nachtanbruch mit der Aussicht auf die Buchten. Für Familien geeignet, zudem auch kein überfülltes Boot, sehr überschaubar.
par un voyageur de Damascus
Publié le 18 mai 2024 sur Expedia
The Highlight of our Vietnam Trip
May 2024 • Couples
Highly recommend this while you're in Vietnam!!
We did the 2 night/3 day trip on the Orchid classic boat #3 w/ 14 rooms.
1. Service: The staff really take care of you.
Especially, Hoa and Tien went above and beyond making sure we had a great experience; good excursions (biking, caves) and activities (cooking class, kayaking), special requests, comfortable room, anything we needed.
2. Delicious dining: I didn't expect such high quality meals. The dinners were multi course, and presented beautifully! My wife is a foodie and really loved it.
3. One-of-a-kind Views: The views along Cat Ba island and Ha Long Bay were incredible. Three days of insane beauty. The entire trip is a photo op, but just relaxing and soaking it in on the top deck or your balcony is therapeutic.
We'll definitely take this trip again next time we're here.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Hannah Pham , Gestion de l’hôtel
Dear Mr Vanthy Vaughn, We're delighted to hear about your positive experience with us. Making your time with us special is what we strive for, and we're thrilled to have succeeded. Your kind words will be shared with our team, and we eagerly await your return for another exceptional experience. Best regards, The Cruises Management
par un voyageur
Publié le 13 janv. 2024 sur Expedia
par un voyageur
Publié le 16 nov. 2023 sur Expedia
The most beautiful experience, service and food amazing.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par The Cruises Management, Gestion de l’hôtel
Dear Alexis,Thank you for leaving us a wonderful review on Expedia. We are delighted to hear that our services have exceeded your expectations and we will use your compliments as motivation to further improve our service quality. We appreciate your helpful review and look forward to serving you again on your next visit to Lan Ha Bay.Sincerely,The Cruises Management
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Thank you to Dong and the team on board the orchid premium for making our experience perfect!
Commentaires de Gestion de l’hôtel
16 nov. 2023 par The Cruises Management, Gestion de l’hôtel
Dear Zara,Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. We appreciate your feedback and will use it to continue improving our service. We hope to have the pleasure of serving you again soon.Best wishes,The Cruises Management
par un voyageur
Great way to enjoy Halong bay
Publié le 3 sept. 2023 sur HotelsOverall we were very satisfied with our stay, although there are a few things that could be improved. I hope to return one day!
We loved the clean room with a nice bathtub with the view. Food was great as well. It was nice to have free access to drinking water, but unfortunately the bottle lids were full of mold.
The early morining kayaking in the quiet bay was very pleasant. Swimming was just jumping into the water from the cruise ship stopped offshore, so no resting on the beach. The shuttle car to and from was very bumpy.
