Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Mr. Keitaro,Thank you for your positive feedback on our cruise!We appreciate it if you could share more details about your experience for further improvements.We look forward to welcoming you back for a perfect journey!Best regards,
par un voyageur
Publié le 13 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juin 2024 par Paradise Grand Cruise Team, Gestion de l’hôtel
Dear Sir,Thank you for your genuine feedback on our cruise!We're thrilled to know that you enjoyed the overall experience.We hope to see you again in Vietnam soon for another exciting trip.Best regards,
par un voyageur
Publié le 27 mai 2024 sur Expedia
Amazing cruise - safe, clean, luxury and felt very spoilt and looked after.
Food was delicious and plentiful.
The staff went out of their way to look after us.
What a treat to experience the bay this way.
Commentaires de Gestion de l’hôtel
30 mai 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Ms. Kareena,Thank you so much for taking the time to share your wonderful review about your experience aboard Paradise Grand Cruise. We are thrilled to hear that you had an amazing time and that our team exceeded your expectations.We take great pride in providing a safe, clean, and luxurious environment for our guests, so it's fantastic to know that you felt well taken care of throughout your cruise. Our dedicated staff members always strive to go above and beyond to ensure a memorable and enjoyable experience for everyone.Should you decide to cruise with us again in the future, we would be absolutely delighted to welcome you back and create another unforgettable journey.Warm regards,
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Valued Guest,It's such an honor to have you on board and to receive your positive feedback on our property.We're happy to hear you had a wonderful time on the cruise and that our efforts to deliver outstanding services paid off.We look forward to an opportunity to welcome you back to enjoy the amazing landscape in Vietnam. Warm regards,
par un voyageur
Publié le 3 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Mr. Steven,Thank you so much for your kind feedback on your experience on our cruise!We're delighted to know you're satisfied with the excursions and services delivered during the trip.We hope to see you again soon in Vietnam for another fantastic vacation.Best regards,
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Can’t fault the cruise or the staff who were brilliant..
But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!!
We did see one small boat attempting to clean up some rubbish with a small net with very little impact.
Please Vietnam look after your UNESCO site a lot better than you are.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Paradise Grand Cruise Team, Gestion de l’hôtel
Dear Mr. Michael,Thank you for sharing your experience with us. We truly appreciate your kind words about the cruise and the brilliant staff.We are genuinely sorry to hear about the disappointment and frustration you felt upon encountering a significant amount of floating rubbish in the area. We share your concern, and we understand the importance of preserving and protecting this iconic location.We will certainly address this issue with the relevant local authorities and work towards ensuring better protection and preservation of the area. Your feedback is extremely valuable, and it will help us in advocating for the responsible management of this UNESCO site.We hope that we will have the opportunity to welcome you back in the future to experience a more positive and pristine environment at this remarkable location. Thank you for choosing to cruise with us!Best regards,
par un voyageur
Publié le 2 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Sir,Thank you for your kind feedback on our cruise!We're delighted to know that you had a wonderful experience and I hope this will become a long-lasting memory in your life.We hope to see you in Vietnam soon for another fantastic adventure.Best regards,
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Sir,Thank you for your positive feedback! Should you have more thoughts to share or any suggestions for service improvements, please don't hesitate to share with us.Best regards,
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Paradise Grand Cruise Management Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your genuine feedback about your experience on our cruise!We are delighted to know that you had a satisfactory experience.We hope to see you again in Vietnam for another amazing experience in our country.Best regards,
par un voyageur
Publié le 11 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Paradise Grand Cruise Team, Gestion de l’hôtel
Dear Ms. Abby,Thank you so much for your positive feedback.We're glad to know you enjoyed the cruise.Hope we'll have another chance to welcome you back soon.All the best.
