Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Best value for money in town
Publié le 19 sept. 2019 sur HotelsVery good stay in light hotel. Best ration comfort/price in town.
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Jennie Hoang - manager, Gestion de l’hôtel
thank you for staying! hope to see you again!
par un voyageur
Publié le 26 août 2024 sur Expedia
par un voyageur de Bridgwater
Publié le 24 juin 2024 sur Expedia
The hotel is average for the price, but the corridor was extremely loud and we experience people in the other hotel looking into our room.
par un voyageur
Publié le 22 août 2023 sur Expedia
Centrale ligging t.o.v. de winkels, restaurants, bezienswaardgheden. Natuurlijk is het zwembad op het dak dé kwaliteit van dit hotel: geweldig uitzicht over Halong Bay en de kabelbaan.
Ontbijt is OK, maar niet uitmuntend. Let op welke kamer je kiest: de economy vierpersoonskamer is in de kelder gelegen. Het lijkt of deze kamer een raam heeft, deze kijkt echter op 40 cm uit op een betonnen muur. De bedden zijn keihard en het voelt een beetje vochtig. Maar voor het geld is het prima voor een overnachting.
par un voyageur
AMazing rooftop views and clean hotel
Publié le 11 juin 2023 sur HotelsAmazing hotel for the price, the rooftop is stunning. Power goes out sometimes but this is no issue of the hotel as when we went out you could see it was the whole city. The main issue for this is the elevator doesnt work so if you have mobility issues ask to stay near the lobby floor. They did have us out of the pool twice in one day to add chemicals but it was okay, it would help to have more shade on the roof as it got too hot. breakfast was good but no coffee which we thought was strange. There is tea but no tea/coffee cups, wasnt sure what is going on with that. They are helpful with tours and information which was nice. Room was very clean and spacious
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Mrs Thuy Hoang - manager, Gestion de l’hôtel
Thank you so much for your review! We're so glad you enjoyed your stay at our hotel, especially the rooftop and the clean and spacious rooms.We apologize for the power outages and the inconvenience with the elevator. We're working on improving our infrastructure to prevent these issues from happening in the future. We also appreciate your feedback about the shade on the rooftop and the breakfast. We're always looking for ways to improve our guest experience, and we'll take your suggestions into consideration.We're glad you found our staff to be helpful with tours and information. We're always happy to help our guests plan their stay and make the most of their time in Ha Long Bay.We hope to see you again soon!Sincerely,
par un voyageur
Did the job!
Publié le 10 mai 2023 sur HotelsYou pay for what you get - cheap and cheerful! We had a ‘basement room’ which was dated but did the job for two nights. Room was fairly spacious, but didn’t have any bedside tables or lights.
Bathroom was a wetroom, and the drains did smell a little.
Breakfast was a little disappointing, they serve hot drinks… but no mugs available, so had to use a glass! Not ideal.
Hotel is in good location to the port to get day trips out onto the bay. Reception staff were friendly.
Commentaires de Gestion de l’hôtel
12 juin 2023 par Thuy Hoang - Manager, Gestion de l’hôtel
Thank you for your stay at The Light hotel. your reviews encourage us alot to improve our service better day by day.
par un voyageur de Surrey
Publié le 13 janv. 2023 sur Expedia
located up in a hill able to peer down the bay. walking down to reach a traditional market quite interesting to me. what offering breakfast only two bread and eggs are thrifty.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Ms Jennie Hoang-manager, Gestion de l’hôtel
Thank you for your stay at The Light hotel! In low season we don't run buffet for breakfast, but you can choose 1 or even 2,3 sets we offer in menu. Thank you and have a good trip!
par un voyageur
Great stay!
Publié le 14 déc. 2022 sur HotelsThe hotel was in a great location, the pool was closed due to it been off season but either way the hotel was clean, well equipped and the staff couldn’t have been for friendly and welcoming. they helped plan our h long bay day trip and we’re so accommodating with breakfast for us ready for the early trip. Overall great and well worth the money paid for.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Ms Jennie Hoang - manager, Gestion de l’hôtel
Thank you for your great feedback, it' encourage us a lot, hope to see you next time! have a good trip!
par un voyageur
Publié le 29 juill. 2022 sur Hotels
Really good place for the money. The pool was a suprise and makes for the perfect spot to cool and chill in the evenings. Phùng Thị Duyên was especially at friendly at reception and was very helpful.
par un voyageur
Kleines Hotel mit TOP Mitarbeitern
Publié le 19 mai 2019 sur HotelsAlle Mitarbeiter dort sehr nett, Touren und Geldwechsel ohne Probleme. Fusslaeufig zum Fluss alles erreichbar. Bett etwas hart aber fuer eine Nacht Ok
