Note fondée sur 126 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2023 par Son, Gestion de l’hôtel
Dear Marie-Pierre,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocProperty Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
깨끗하고 지내기 편합니다.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Son, Gestion de l’hôtel
Dear Hyeongwon,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Publié le 13 juill. 2024 sur Hotels
par un voyageur
Too much noise
Publié le 5 juill. 2024 sur HotelsExtremely noisy are with car/motorcycles honking all the time. A bit old style hotel but nice and friendly staff. Not a good choice if you’d like a peaceful condition.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Son, Gestion de l’hôtel
Dear Zimu,Thank you for taking the time to provide us with your feedback.I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction.I would like to assure you that I have shared your comments with my team to learn and ensure that my team receives the necessary guidance to improve service accordingly. Once again, thank you for choosing us and we are looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van Ngoc Residence Manager
par un voyageur
Publié le 20 mai 2024 sur Expedia
excellent
par un voyageur
Publié le 12 mai 2024 sur Expedia
I would recommend staying there. They are only lacking more internal dining options.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Son, Gestion de l’hôtel
Dear Ralph J,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
par un voyageur
Publié le 5 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par Son, Gestion de l’hôtel
Dear CHUL,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
par un voyageur
Publié le 13 févr. 2024 sur Expedia
I had a 2-bedroom apartment that was well-equipped for cooking. The cleaning staff did a good job each day. The area around the property is noisy and crowded. If you are in Hai Phong for a longer business trip and you want a service apartment, this could be right for you. I was charged for a missing ladle and spoon surprisingly which must not have been there from the beginning, so keep in mind that at check-out you could be charged for missing items although they do not give you a list of items at check-in.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Son, Gestion de l’hôtel
Dear Mr. John,Thank you for taking the time to provide us with your feedback.I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction.I would like to assure you that I have shared your comments with my team to learn and ensure that my team receives the necessary guidance to improve service accordingly. Once again, thank you for choosing us and we are looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van Ngoc Residence Manager
