Note fondée sur 9 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
50 % des clients le recommandent
3,8 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 24 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par BGĐ Khách sạn The Tray Hải Phòng, Gestion de l’hôtel
Cảm ơn anh Phương đã đặt phòng và dành thời gian chia sẻ trải nghiệm với khách sạn The Tray Hải Phòng. Chúng tôi rất vui khi biết anh hoàn toàn hài lòng với chất lượng dịch vụ được cung cấp. Chúng tôi sẽ cố gắng duy trì, phát huy điều này. Chúc anh thật nhiều sức khỏe và thành công. Mong sớm được chào đón anh cùng gia đình bạn bè quay trở lạiTrân trọng,
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 mai 2024 sur Expedia
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 janv. 2024 sur Hotels
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 janv. 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 févr. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 23 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2020 par Sales & Marketing Department , Gestion de l’hôtel
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department
3 sur 5
par un voyageur

Publié le 22 juin 2019 sur Hotels
酒店設施較舊,房間有點霉味,入住當晚在房間還看到一隻大壁虎,床墊太軟,早餐選擇太少,幸好酒店周邊很多食店
Commentaires de Gestion de l’hôtel
25 mars 2020 par Sales & Marketing Department , Gestion de l’hôtel
Dear value customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department
4 sur 5
par un voyageur de Japan

Publié le 20 juill. 2018 sur Expedia
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Commentaires de Gestion de l’hôtel
25 mars 2020 par Sales & Marketing Department , Gestion de l’hôtel
Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had an enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in the future. Best regards, Sales & Marketing Department
2 sur 5
par un voyageur

Not a good service

Publié le 29 oct. 2016 sur Hotels
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Commentaires de Gestion de l’hôtel
25 mars 2020 par Sales & Marketing Department , Gestion de l’hôtel
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department