Note fondée sur 22 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
82 % des clients le recommandent
4,1 Propreté de la chambre
4,4 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Dissatisfied

Publié le 13 janv. 2020 sur Hotels
Originally booked to stay in this hotel for six nights, only stayed for one night. The room was small and cramped with just a wicker stool to sit on other than the bed. It was cold even with the heating on, the on-suite was quite well appointed other than the large glass frontage, which afforded no privacy when being used. It is in quite a rundown location near a market and to be honest my partner did not feel safe, and I was very cautious when I went out in the evening. All the reception staff we met were very helpful and polite. Personally I wouldn’t give it two stars ⭐️ Basically it’s an old worn out hotel that has been refurbished to a low standard.
3 sur 5
par un voyageur

Disappointing

Publié le 13 déc. 2019 sur Hotels
Hidden expenses (parking, VAT) Great view of the port from our top floor room but no cupboard (open self unit instead) and no chairs. Tiny tiny bathroom (shower and toilet only) with inadequate lighting. There was a large group of S. American labourers staying at the hotel who were quiet and not bothersome at all but we were asked to sit well away from them and the buffet in the dining room. Breakfast was quite sad, the workers had had their breakfast very early so when we arrived at 9 there were just scraps of salads left in the bowls, dried out eggs and bread, no butter, no Nescafe (we had to ask then wait). We were the only two people in the dining room and the staff were cleaning the floor as we sat there. We have stayed at the hotel before, when it was known as The Theodore and it was great, this time it was very disappointing. It's a great location with a good view but thats all. Shame
5 sur 5
par un voyageur

Grande admirável surpresa agradável

Publié le 26 sept. 2019 sur Hotels
A recepção do hotel já diz do que se trata, um lugar agradável e cheiroso. Quarto e banheiro moderno bem decorado. Muito feliz pela escolha. Tinha frutinha, água, café e chá de cortesia no quarto nos esperando. Equipe sempre sorridente e preste a te ajudar. O café da manhã simplesmente incrível. no shabat o comercio da região fecha em peso, mas em Israel não podia ser diferente. Só fiquei um pouco confusa para achar o estacionamento que fica pela rua de trás do hotel.Hotel recomendadíssimo!!!
5 sur 5
par un voyageur

Publié le 28 juill. 2019 sur Hotels
Friendly staff. Nice amenities. Small room but very nicely designed and decorated and very functional with everything we needed. Good location.
Commentaires de Gestion de l’hôtel
29 juill. 2019 par Catalina, Gestion de l’hôtel
Thank you for staying with us and thank you for taking your time to give us your feedback. We are happy you we made your staying comfortable and pleaseant and we hope we will see you again. Best regards,
5 sur 5
par un voyageur

Publié le 13 juill. 2019 sur Expedia
Well located, large rooms, nice views, clean, excellent service.
Commentaires de Gestion de l’hôtel
13 juill. 2019 par Catalina, Gestion de l’hôtel
Thank you. WELCOME! Nice to have you as our guest on behalf of all our staff.
5 sur 5
par un voyageur

Uma boa escolha em Haifa

Publié le 24 juin 2019 sur Hotels
Depois de uma impressão ruim na chegada, o hotel surpreendeu pelo atendimento e instalações. No Hoteis.com informava que havia garagem e, como estávamos com um carro alugado, essa informação foi decisiva na escolha. Na chegada ao hotel descobrimos que a garagem era paga. O hotel nos deu o café da manhã gratuitamente para compensar. O que valeu a pena e mostrou interesse do hotel em nos agradar. O atendimento foi espetacular apesar do mal entendido. Recomendo. Quarto com tamanho bom, limpo e com vista boa da cidade.
Commentaires de Gestion de l’hôtel
26 juin 2019 par CATALINA, Gestion de l’hôtel
MUITO OBRIGADOS!!!
4 sur 5
par un voyageur

Publié le 25 avr. 2019 sur Hotels
wonderfull view to the port
Commentaires de Gestion de l’hôtel
26 avr. 2019 par Catalina, Gestion de l’hôtel
We are so happy you enjoyed your room view. Hope we will have you as a guest again. best regards,
4 sur 5
par un voyageur de Budhanilkantha, np

Publié le 19 avr. 2019 sur Expedia
Good location, good service. Parking was available but on payment.
Commentaires de Gestion de l’hôtel
23 avr. 2019 par Catalina , Gestion de l’hôtel
Thank you for your feedback. Hope we will have as our guest again. Best regards,
4 sur 5
par un voyageur

Very nice

Publié le 5 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 avr. 2019 par Catalina, Gestion de l’hôtel
Thank you very much! Happy you enjoyed your staying!
4 sur 5
par un voyageur de Australia

Publié le 23 mars 2019 sur Expedia
The staff definitely went the extra mile for us. Everyone from the front desk to the carpark attendant went out of their way to help us.
Commentaires de Gestion de l’hôtel
26 mars 2019 par Catalina, Gestion de l’hôtel
Dear Dergie, Thank you for staying with us and taking your time to review us. We are glad that you felt we gave you all the help we can, as we are very oriented toward s the guest's needs. Hope we will have you againg as a guest as we have very nice suprises prepared for the future. Best regards,
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