Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Enjoyable time in Haikou
Publié le 15 juill. 2024 sur HotelsMy 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Angela, Gestion de l’hôtel
We truly appreciate your kind words about our hotel. Thank you for your kind appreciation of our hotel guestroom and staff. We truly appreciate all the positive feedback in your review; even more, thank you for the constructive comments. Thank you once again for your strong recommendation of our hotel and we look forward to welcoming you back soon.
par un voyageur
Publié le 28 mars 2024 sur Hotels
par un voyageur de Fresh Meadows
Publié le 5 janv. 2024 sur Expedia
I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Jessy, Gestion de l’hôtel
Thank you for your valuable comments. We truly regret to learn that you had experienced some difficulties during your stay, we very much appreciate your honest comments and take them very seriously by heart.
par un voyageur
Wonderful! Always nice to be back at Westin Haikou
Publié le 27 déc. 2023 sur HotelsService was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Jessy, Gestion de l’hôtel
We truly appreciate your kind words about our hotel, our prime location and the services you have experienced. We would like to express our sincerest apologies for the unsatisfactory soundproofing during your stay. We have noted your preference for a quiet room, please contact us in advance to arrange a room location for your next visit to ensure a more pleasant experience for you. Thank you again for your support and we look forward to your visit again.
par un voyageur
Publié le 27 oct. 2023 sur Hotels
par un voyageur
Publié le 27 août 2023 sur Expedia
差，有貨不到辦的感覺
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
Commentaires de Gestion de l’hôtel
9 août 2023 par Jessy, Gestion de l’hôtel
Thank you for your valuable comments. We truly regret to learn that you had experienced some difficulties during your stay, we very much appreciate your honest comments and take them very seriously by heart.
par un voyageur
Excellent stay
Publié le 20 juill. 2023 sur HotelsExcellent stay. Swimming pool is great, customer service is also very good.
Commentaires de Gestion de l’hôtel
9 août 2023 par Jessy, Gestion de l’hôtel
Thank you for your superb review of The Westin Haikou! We truly appreciate all the positive feedback in your review; even more, thank you for the constructive comments. Thank you once again for your strong recommendation of our hotel and we look forward to welcoming you back soon.
par un voyageur
Publié le 19 juin 2023 sur Expedia
Next to many dining places
Commentaires de Gestion de l’hôtel
9 août 2023 par Jessy, Gestion de l’hôtel
Thank you for your superb review of The Westin Haikou! We truly appreciate your kind words about our hotel, our facilities and most importantly our team and the services you have experienced.
par un voyageur
Not bad
Publié le 29 mai 2023 sur HotelsBeautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance.
Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
