Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Orange, france
Publié le 22 avr. 2019 sur Expedia
Tout était impeccable, propre, bien rangé, disposé avec gout
Commentaires de Gestion de l’hôtel
22 avr. 2019 par The Balmoral Resort Florida team., Gestion de l’hôtel
Dear valued guest,
It's our pleasure to know you had a fantastic time at Balmoral Resort Florida. Thank you for all the kind words and we look forward to welcoming you back soon!
Warm regards,
The Balmoral Resort Florida team.
par un voyageur de paris
Merveilleux
Publié le 20 août 2018 sur ExpediaNous avons passé un excellent séjour. Tout était au top. L’espace aquatique est génial et propre. La maison était comme neuve. Tout était propre et bien équipé. Nous avons adoré. Nous reviendrons l’année prochaine
Commentaires de Gestion de l’hôtel
23 août 2018 par The Balmoral Resort Florida Team, Gestion de l’hôtel
Dear our valued guest,
Thank you for your kind words and beautiful photos! We are extremely glad to know our guests had a wonderful time at Balmoral. We look forward to welcoming you again soon!
Warm regards,
The Balmoral Resort Florida Team.
par un voyageur
Publié le 12 déc. 2023 sur Expedia
par un voyageur
Publié le 31 juill. 2023 sur Expedia
The house was very big and nice, comfortable beds. There could be more kitchen utensils for a house this size. I've stayed at Miami condos that include a strainer. They had one oven pan, two pots and a saucer. Plenty of bowls and plates though. Please be warned that Expedia does not list all the charges required prior to check in. We were surprised with an additional $540 nonrefundable cleaning and amenity fee prior to checking in, almost causing me to not be able to check in for my daughter's birthday trip.
par un voyageur
Publié le 24 juill. 2023 sur Expedia
Very clean and nice area. Everything is modern. Great spot from Legoland, only 15 min drive. Beds were squeaky. The door code they us was wrong. We had to wait for 30 minutes or so to get the right code. We had a late check in so it took several tries of different codes to be able to get in. On a Sunday night, there was a loud party from the resort, we could hear it late at night and had trouble sleeping. Otherwise, everything else is good. They were able to give us a late check out to accommodate us which was very good on their part.
par un voyageur
Publié le 20 mars 2023 sur Expedia
The property itself is out of the way when it comes to attractions but it was clean and comfortable. We rented this house because of the private pool. We found out the day we were to arrive that the pool heater wasn't working and they were refunding our money. That was the main reason we rented the house. Had we know that ahead of time, we would have cancelled the rental. Telling us the day of meant we could not cancel and get our money back. They didn't seem to be in a hurry to get it fixed either. We asked several times about it but were told, they had to have another company come in to fix it. It was never fixed and it was too cold to use the pool.
par un voyageur
Terrible experience
Publié le 27 févr. 2023 sur HotelsThere was a water park in the hotel and that was the main reason we chose it. The water park was closed and no one warned us about it. Also, there were many cockroaches in the house mainly in the kitchen.
par un voyageur
Just meh
Publié le 13 févr. 2023 sur HotelsTo start, we did not have the break-in issues that many other reviewers encountered. We made sure that all of the house windows and doors were locked and it was fine. The house that we rented apparently did not have a pool heater and brrrr...but who really knows because when I called Balmoral ahead of our trip, they were of zero help. This type of service extended to the onsite concierge and bar staff. Horrible service...absolutely horrible, yes you bar lady. Waterpark-closed, no business center, pool area- run down and filthy...hot tub water was yellow, no locked gate access after hours.
The house fit our family fine. Like other reviews, kitchen ammenities are lacking. Wait until you try the can opener, you will hate your life.
It was wonderful having laundry in the unit, and a full sized kitchen.
par un voyageur
Great place to stay, close to Legoland!
Publié le 9 janv. 2023 sur HotelsGreat place to stay! Very comfortable home, having the four bedrooms with bathrooms really helped! 25 minutes from Legoland, very peaceful place. Only thing, when we got there, the trash containers were already full from the previous visitors, but we were able to manage. Rooms very spacious, two car garage, open space with a nice kitchen. I will return!
par un voyageur
Publié le 6 déc. 2022 sur Hotels
The house was a great size and comfortable. I specifically choose this house because of the amenities of the water park which were closed during our stay. House had small spiders and spider webs like it wasn’t used in some time.
