Ratings based on 45 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Las Vegas

Posted Aug. 22, 2024 on Expedia
La Jolie Motomachi is a wonderful hotel with friendly staff, plentiful amenities, and a great location. Fully recommend the restaurant they have partnered with for breakfast as well.
Comment from Hotel Management
Aug. 24, 2024 by La jolie Motomachi Hsu, Hotel Management
Thank you very much for staying with us at La Jolie Motomachi and for taking the time to share your kind feedback.We are delighted to hear that you found our hotel to be wonderful and appreciated the friendliness of our staff, our plentiful amenities, and our great location. Our team strives to provide an exceptional experience for all our guests, and your positive comments mean a lot to us.We are also pleased to know that you enjoyed the restaurant we have partnered with for breakfast. We take great care in selecting partners who share our commitment to quality, and it’s wonderful to hear that you fully recommend it.Thank you once again for your recommendation. We look forward to welcoming you back to La Jolie Motomachi on your next visit to Hakodate.Best regards,
4 out of 5
by A traveller

Posted Jul. 11, 2024 on Hotels
Room a bit dark and require a bit more lighting
Comment from Hotel Management
Jul. 13, 2024 by La jolie Motomachi, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the lighting in your room. We understand how important proper lighting is for a comfortable stay, and we appreciate your constructive comments.Please know that we are addressing this issue and will be looking into ways to improve the lighting in our rooms. Your feedback is invaluable to us as we continually strive to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future, where we can provide you with a more enjoyable stay.
5 out of 5
by A traveller

Posted May 6, 2024 on Expedia
The location of this property to the harbour and warehouse area was fantastic - a short stroll. A tram stop just around the corner got you to other areas efficiently and quickly. The quirky little cafe around the corner supplies a substantial breakfast for this property. It was very clean and has a great lounge area in the foyer.
Comment from Hotel Management
May 18, 2024 by La jolie motomachi Homma, Hotel Management
Thank you very much for your stay. We are very pleased to hear that the location of our facility allows easy access to the port and warehouse areas. We also appreciate your feedback that the tram stop is nearby and that it is convenient to travel to other areas. We are relieved to hear that you were satisfied with the breakfast at our partner restaurant. We believe that being able to eat fresh, pesticide-free vegetables that you have never known before is also unique to our partner restaurants. We will continue to strive to provide such wonderful experiences in the future, so we look forward to seeing you again.Thank you for taking the time to post your review despite your busy schedule.
4 out of 5
by A traveller

Posted Mar. 24, 2024 on Expedia
観光やショッピングエリアに近く、とても便利でよかったです。
Comment from Hotel Management
Apr. 6, 2024 by ラ・ジョリー元町 本間, Hotel Management
この度はご滞在いただきまして、誠にありがとうございます。当ホテルの立地が観光やショッピングエリアに近く、便利であったとのご感想をお聞きし、大変嬉しく存じます。函館山ロープウエイまでも徒歩7分(登り坂が少々きついですが・・・)ベイエリアも7分でございます。お客様にとって快適な時間を過ごしていただけることが何よりも嬉しいことであり、私たちスタッフ一同、日々お客様のご要望にお応えできるよう努めてまいります。またのご利用を心よりお待ちしております。お忙しい中ご投稿ありがとうございました。
3 out of 5
by A traveller from Hong kong

Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by La jolie motomachi , Hotel Management
Thank you for staying with us. We appreciate your valuable feedback. We will take your comments seriously and use them to improve our service in the future. If you have any suggestions or requests for improvement, please feel free to let us know anytime. We strive to enhance customer satisfaction. Thank you for taking the time to post your review despite your busy schedule.
5 out of 5
by A traveller

Posted Jan. 11, 2024 on Wotif
Comment from Hotel Management
Jan. 13, 2024 by La jolie motomachi Homma, Hotel Management
Thank you very much for staying with us.We are happy to receive your high evaluation.Although it is a small hotel, we hope to satisfy everyone.We will continue to do our best.We look forward to seeing you again.Thank you for taking the time out of your busy schedule to post.
4 out of 5
by A traveller

Posted Aug. 20, 2023 on Expedia
The location is good and the staff are accomodating
Comment from Hotel Management
Aug. 25, 2023 by La jolie Motomachi , Hotel Management
Thank you for staying with us. Hope you enjoyed your visit. Looking forward to seeing you again.
5 out of 5
by A traveller

Posted Aug. 15, 2023 on Expedia
The staff are accomodating and kind. The location is accessible to public transportation
Comment from Hotel Management
Aug. 25, 2023 by La jolie Motomachi , Hotel Management
Thank you for staying with us. We appreciate for your kind comment. Hope you had good time.
4 out of 5
by A traveller from Setagaya-ku

Posted Aug. 11, 2023 on Expedia
函館の駅から徒歩十分ぐらいで、ロープウェイや赤レンガからは徒歩5分でとても便利でした。ホテルの部屋も広くて、綺麗で毎日新しいタオルが届いて良かったです。3時から9時の無料ジュースやコーヒーも好きでした。また戻りたいです。
Comment from Hotel Management
Aug. 25, 2023 by La jolie Motomachi , Hotel Management
ご返信が遅くなり申し訳ありません。この度は当館をご利用頂き誠にありがとうございます。ご滞在中お寛ぎ頂けたようで何よりでございます。今後もお客様にご満足頂けるサービスをご提供できるようスタッフ一同心掛けて参りますので、また機会がございましたら是非当館をご利用くださいませ。末筆になりますが口コミへのご投稿重ねてお礼申し上げます。
5 out of 5
by A traveller

Posted Jun. 9, 2023 on Expedia
Great place. Do not try to open windows
Comment from Hotel Management
Jun. 10, 2023 by la・jolie motomachi, Hotel Management
We are delighted to receive your compliments.Since it is close to Mt. Hakodate, it is often blown by strong winds, so we ask everyone to cooperate not to open the windows.It is a 7-minute walk to the ropeway platform, soIt is very convenient.When you come to Hakodate, please come to La Jolie Motomachi again.We are looking forward to seeing you from all the staff.Thank you for posting while you are busy.