Note fondée sur 285 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Dear Vanessa,Thank you for your positive feedback, we really appreciate it!We hope we can see you again in the future!
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Thank you for your positive feedback, much appreciated.We hope to see you again someday!Thank you.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Excellent amenities and service. Food was delicious. Room very spacious and had a great view of the mountains. Everything the hotel offered during our stay was excellent. The staff are very kind and polite. Very happy we stayed here and highly recommend.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Saraa!We are delighted to read your positive feedback and kind words!Thank you for staying with us and let us be a part of your Japan travel journey with your partner!We hope we can continue to serve you sometime in the future!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par 強羅花扇 スタッフ一同, Gestion de l’hôtel
この度は強羅花扇にご宿泊頂き誠にありがとうございました。また、機会ございましたら、ぜひ、お越しくださいませ。
par un voyageur
Publié le 6 sept. 2024 sur Expedia
10/10 would recommend
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Mason!Thank you for your positive feedback and kind words! Greatly appreciated.Thank you for staying with us and let us be a part of your Japan travel journey!We hope we can serve you again in the future!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
I was in the suite for 3 nights, upon arrival they picked me up at gora station in less than 10 minutes, the staff is very attentive and the facilitties are beautiful, the food was extraordinary, the price per night may seem high but is wort every penny
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Orlando Julian!We are delighted to read your positive feedback and kind words! Greatly appreciated.Thank you for staying with us for 3 nights and let us be a part of your Japan travel journey.We hope we can continue to serve you in the future!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Sharon,Thank you for your positive feedback, we really appreciate it!Thank you for staying with us, we hope we can serve you again in the future!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Sarah!Thank you for your positive feedback, we really appreciate it!Thank you for staying with us, we hope we can serve you again in the future!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The service rendered by the staff was impeccable - Joshua, Aiyumi and the watchman plus all staff who worked there ensured we were well taken care of and provided excellent assistance particularly on transport arrangements. Food was a lot and great. The private onsen in our room was excellent and my son enjoyed it. The public onsen with the outdoor garden was beautiful, my daughter and I enjoyed it very much. We will be back again.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Jil!We are so delighted to hear from you, appreciate all the positive feedback and kind words!Thank you for staying with us and let us be a part of your Japan travel journey with your children.We will be waiting for you in the future!
par un voyageur
Publié le 27 août 2024 sur Expedia
The staff of the Gora Hanaougi and their culinary team are all exceptional. Every need was met with kindness and consideration, and in some cases some needs were met before they were expressed because of the staffs dedicated observation. I have never received such a high level of care and every amenity was provided and the rooms were spacious and beautiful. The kaiseki meals were all beautiful and delicious. The private onsen was convenient and private. The staff were also very helpful in providing gentle guidance of the various etiquettes surrounding onsen/Ryokan culture. Though my Japanese is essentially non existent, communication was never an issue.
Commentaires de Gestion de l’hôtel
27 août 2024 par Joshua Alexander - Front Desk, Gestion de l’hôtel
Hello Jordan!We are delighted to read your positive and kind words! Greatly appreciated!Thank you for staying with us and let us be a part of your Japan travel journey this time, we hope we can continue to serve you sometime in the future!
