Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un super hôtel dans un bel endroit !
Publié le 17 mars 2019 sur HotelsArrivés de nuit en bus et sous la pluie/neige nous étions un peu désemparés.... Heureusement un accueil tres sympathique et une jolie chambre traditionnelle japonaise nous ont rapidement réconforté ! Il nous a été possible d’avoir un petit déjeuner continental (ce qui normalement n’était pas prévu). Nous avons également expérimenté un repas traditionnel vraiment excellent le soir et nous étions ravis ! La navette de l’hôtel compense le fait d’être un peu éloigné de l’arrêt de bus (il suffit de les appeler) l’endroit est superbe, très soigné et calme. Notre séjour de 3 nuits dans cet hôtel a été en tous points réussi et nous ne pouvons que le recommander !
par un voyageur
Publié le 27 août 2024 sur Expedia
When your tired of the noise of the City, this is the place to must go relax and restart amazing place I had an amazing experience definetly recommend it.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Mikio Sakurai, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you found our place to be a relaxing retreat from the city's noise. It’s fantastic to know that you had an amazing experience with us.We look forward to welcoming you back and providing you with more enjoyable moments in the future.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Hakone Yunohana Prince Hotel Mikio Sakurai, Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel. We would also like to take this opportunity to thank you again for your kind evaluation of our hotel. We are very happy to hear that you like our hotel. We will continue to make every effort to make your stay with us as comfortable as possible. We look forward to welcoming you again.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
a very nice stay. dinner and breakfast included was nice.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hakone Yunohana Prince Hotel Mikio Sakurai, Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel. We would also like to take this opportunity to thank you again for your kind evaluation of our hotel. We are very happy to hear that you like our hotel. We will continue to make every effort to make your stay with us as comfortable as possible. We look forward to welcoming you again.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Loved this hotel. It’s so pretty and staff are very nice. The only downside is when using Google map , it will tell you to get off one stop early. If you get off the next stop, they do have a phone booth there to call hotel, it’s 10yuan to make the call. I didn’t know, so I Walked 30 minutes uphill to get to the hotel. The walk was bad with my suitcase, but the views are good, so I guess it’s worth it in the end. Remember to order dinner and breakfast. Local restaurants close very early like 5 pm, there won’t be any food nearby. Mountain Views are spectacular, I even see 2 deers. Loved it! 10 star stay.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hakone Yunohana Prince Hotel Mikio Sakurai, Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel. We would also like to take this opportunity to thank you again for your kind evaluation of our hotel. We are very happy to hear that you like our hotel. Deer, which are rarely seen, are characterized by their cute expressions. We are happy to provide a pick-up service from the Ashinoyu bus stop. We apologize for the lack of information. We will continue to make every effort to make your stay with us as comfortable as possible. We look forward to welcoming you again.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par 箱根湯の花プリンスホテル 櫻井 幹大, Gestion de l’hôtel
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。 またこの度は、お忙しいところご利用をいただきました際のご評価を頂戴いたしまして重ねて御礼を申しあげます。 今後も、ご利用をいただきますお客さまに快適にお過ごしいただけますよう努めてまいります。 またのお越しを心よりお待ち申しあげております。
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par 箱根湯の花プリンスホテル 櫻井 , Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. We would also like to express our sincere gratitude for taking the time to leave us a review during your busy schedule. We will continue to strive to ensure that our guests have a comfortable stay. We look forward to welcoming you again. Hakone Yunohana Prince Hotel Sakurai Mikihiro
par un voyageur
Publié le 12 avr. 2024 sur Expedia
The onsen experience was fantastic. It's a beautiful hotel with wonderful staff services. We like everything about the hotel. The only thing we didn’t like was the long walk uphill from the bus stop to the hotel. While the hotel offered shuttle pick up from the bus stop, this information was not made known to us. We wish we knew to call the hotel to pick us up. Dragging our large luggages up the hill for 30 minutes was quite a challenge.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Yunohana Prince Hotel Mikio Sakurai, Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to thank you for taking the time out of your busy schedule to rate us. We apologize for any inconvenience caused regarding the shuttle bus. We have posted this on the bus stop and on our website, but we have not been able to inform you of this, so we would like to thank you once again.We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again soon. Hakone
par un voyageur
Publié le 4 mars 2024 sur Expedia
Very comfortable hotel in a scenic environment
Commentaires de Gestion de l’hôtel
10 mars 2024 par Mikio Sakurai, Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to thank you for taking the time out of your busy schedule to rate us. We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again. Hakone Yunohana Prince Hotel
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par Mikio Sakurai, Gestion de l’hôtel
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to thank you for taking the time out of your busy schedule to rate us. We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again. Hakone Yunohana Prince Hotel
