Hakone Retreat villa 1/f

4.0 star property
4-star spa hotel near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Hakone Retreat villa 1/f

Exterior
Interior
Balcony view
1 bedroom, premium bedding, down comforters, memory foam beds
SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Sengokuhara 1286-116, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪8 min walk‬
  • Pola Museum of Art
    ‪3 min drive‬
  • Ōwakudani
    ‪4 min drive‬

Room options

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

  • 90 sq m
  • Sleeps 3
  • 2 Large Twin Beds

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

  • 120 sq m
  • Sleeps 3
  • 2 Large Twin Beds

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 120 sq m
  • Sleeps 2
  • 2 Large Twin Beds

SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

  • 150 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 180 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Bed

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

  • 90 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

  • 90 sq m
  • Sleeps 4
  • 4 Large Twin Beds

About the area

Hakone

Sengokuhara stay.Within a 10-minute walk of this Sengokuhara hotel, you'll find Sengokuhara Onsen and Hakone Venetian Glass Museum. Pola Museum of Art and Lalique Museum Hakone are also within 2 miles (3 km).

What's nearby

  • Hakone Venetian Glass Museum - 8 min walk - 0.7 km
  • Pola Museum of Art - 3 min drive - 1.8 km
  • Ōwakudani - 4 min drive - 3.0 km
  • Hakone Open Air Museum - 5 min drive - 5.3 km
  • Hakone Kowakien Yunessun - 10 min drive - 6.1 km

Getting around

  • Kowakidani Station - 6 min drive
  • Hakone Miyanoshita Station - 8 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪Cafe Tune - ‬3 min drive
  • ‪ごはんと板前料理銀の穂 - ‬4 min drive
  • ‪菊壱 - ‬18 min walk
  • ‪箱根九十九 - ‬19 min walk
  • ‪カフェテラッツァうかい - ‬8 min walk

About this property

Hakone Retreat villa 1/f

4-star spa hotel near Hakone Kowakien Yunessun
Hakone Retreat villa 1/f offers its guests a full-service spa, hot springs, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and an arcade/game room are also featured at Hakone Retreat villa 1/f. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

  • 18 guestrooms or units
  • 2 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Hakone Retreat villa 1/f offers 18 accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,719 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Kaiseki meal
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Shopping

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [In Room]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 4719 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat villa 1/f Hotel
Hakone Retreat villa 1/f Hakone
HAKONE RETREAT VILLA by Onko Chishin
Hakone Retreat Villa 1/f Adults Only
Hakone Retreat villa 1/f Hotel Hakone

Hakone Retreat villa 1/f Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 81 reviews
Rating 8 - Good. 8 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and unique property

Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mellani

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Spencer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daisy, Northridge

Stayed 3 nights in Jul 2024

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff, clean and beautiful location
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. We will be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!
Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Barry

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okcs Retreat Hakone Villa Reciew

Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,
Stayed 2 nights in Mar 2023

10/10 Excellent

Juna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.Not too far away from Attractions.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

You should look elsewhere

The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.
Stayed 1 night in Mar 2019