Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Publié le 10 avr. 2016 sur Expedia
Nice situation, we enjoyed the onsen and the authenticity of the rooms.
par Laura de Lausanne
Sympa sans plus
Publié le 9 sept. 2015 sur HotelsLa chambre manque de propreté, surtout la climatisation qui sentait mauvais et impossible d'ouvrir les fenêtres. De plus, nous avons toutes la nuit la lumière de la réception qui éclaire notre chambre.
Le personnel est très accueillant. Le lit sont rudes. Attention au dos !
Sinon le reste est tres correcte. Il faut voir ceci plus comme un chambre d'ôtes. La situation est bonne comme départ pour visiter Hakone.
par Julian de Germany
Just a room with zero service and maintenance
Publié le 27 avr. 2017 sur HotelsSince we paid for this hotel the same that we paid for a nice new hotel in Central Tokyo, I was expecting at least the basic service. The staff didn't speak any English with the exception of a lady who was called on the phone to give us basic information, but she said she was taking the day off. Thing is, she seemed to also take off the day after, and the one after as well. We had to prepare our own beds,with zero guidance on how to set up a Japanese futon. The hotel room smelled like mold, and it was almost impossible to find a corner without visible mold spots. The carpet was dirty with stains everywhere. Hotel is located very close to the railway station, and also next to a supermarket where you can buy something for breakfast, since the breakfast price was too high for our family (everyone including small children pay full price). All in all, I wouldn't come here again, and I wouldn't recommend it either.
par un voyageur
서비스가 친절
Publié le 28 févr. 2017 sur Hotels서비스 좋음
par un voyageur
다른곳보다 저렴한맛에 가는 료칸
Publié le 2 févr. 2017 sur Hotels방에 담배냄새가 쩔어서 숨쉬기 힘들정도였다. 온천장은 가족끼리 쓰는거라
좋지만, 2개밖에 없어서 타이밍을 맞추기 힘들다. 주변 다른 온처을 이용해도 된다고 하지만 어쨌던 그곳도 다 기다리는 사람이 많아서 불편했다. 온천물 자체는 매우 좋았고 밥도 정갈하고 맛있었다. 입구 바로 근처 방이었는데 직원한명이 자꾸 문을 벌컥벌컥 열어서 불편했다.
Recommandé
pour Tout le mondepar un voyageur
Publié le 15 janv. 2017 sur Expedia
我從香港回來，也是聽障人士。初次與日本旅館負責人交流，我不懂講日語，可以講英文和手語動作。他們指教我們體驗溫泉文化學得不少。我在他們的幚助得下，我對他們行為十分滿意
par Dong Woon
작고 조용한 호텔
Publié le 1 janv. 2017 sur Hotels자그마한 료칸으로 가족끼리 머물기엔 좋았습니다
par un voyageur de hong kong
未試過住性價比這麼差的溫泉旅館
Publié le 25 nov. 2016 sur Expedia因房間在地下出入口旁，當開關房門時lobby的人都會望到房間內面(因廁所是在房外公眾共用，故去廁所或洗手時都要開門到外面)，走廊經常有小強。女的服務員很親切但另一位男的服務員經常黑面。唯一優點是有個不錯的貸し切り風呂及近車站。雖然我可接受到這樣的旅館，但估不到千四多元一晚只能租到這樣質素的旅館，性價比很差!應該不會再用expedia訂酒店。
Recommandé
pour Tout le mondepar un voyageur de Malayia
Reasonable ryokan at Hakone
Publié le 24 nov. 2016 sur Expedia
Pour : Private onsen
Contre : Signage in English would help
The ryokan was close to the train and bus station but there were no signage. Also, we arrived during lunch time and there was no one at the front reception. It took us a while to find someone to show us to our rooms.
The ryokan was full on Friday night and half full on Thursday night. As the onsen was private type and they only had 2 onsen rooms to cater for about 7-8 rooms, so we had to wait for our turn on Friday night. Later, we were informed that we can use their other onsen facility (they have 3-4 other ryokan nearby and also a public type onsen near where we stay). We did not have the time to try the other onsen nearby.
There are some sundry shops nearby which was useful to stock up snacks.
Since Hakone is an expensive area, this ryokan's pricing was OK compared to the rest. We took the breakfast and dinner also which was good as they serve it in your room. (But this means, you'll have to clear the mattress etc. to make way)
par un voyageur de 대전, 대한민국
딱 료칸 체험 수준의 만족도
Publié le 23 nov. 2016 sur Hotels기대가 커서 그런지 실망도 컸음
전통적인 료칸이라기 보다는 조금 개선된 료칸이였음 두 개의 프리이빗 욕탕을 갖고 있고 다른 료칸의 탕을 공유하는 개념인데 처음 가는 외국인으로 찾아가기 부담스러웠음 영어를 구사하는 직원 덕분에 소통은 양호했으나 아이들 식사 업그레이드 비용이나 가이세키 요리 서빙이나 이불 서빙 등이 모두 셀프로 진행되었음 덕분에 다음 료칸 여행은 잘 할 수있을 듯함
