Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,7 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Expedia
オーナーがとても親切！
par un voyageur
Publié le 27 févr. 2024 sur Hotels
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The staff were very nice!
par un voyageur
Publié le 24 févr. 2024 sur Hotels
par un voyageur de Brampton
Publié le 19 févr. 2024 sur Expedia
Staff was friendly and breakfast was great. Place was more of a hostel vibe with limited amenities. Washroom was small with drainage problems. Beds were comfy but rooms were cold. No hot tubs or pools on site but available in surrounding hotels. Walking distance to the main strip to eat but you need reservations for almost oll restaurants. Staff was friendly and accommodating.
Overall place was dated but ok to stay in if you're planning to be outdoors for the day. fairly
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Shayne, Gestion de l’hôtel
Thanks Claire, We discovered a PET Bottle cap in the drain. I can not imagine how it got there but I just wanted to let you know we tracked it down. Thank you for your kind words. May I ask, as one of Hakuba's least expensive properties were you expecting Hot Tubs or pools?? I would like to dispel any such expectations for other potential guests.
par un voyageur
Publié le 8 févr. 2024 sur Wotif
Great property location and friendly staff. Older property that could do with a freshen up but was kept clean and tidy.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Shayne, Gestion de l’hôtel
Thanks Barry, That freshen up has started. Exciting times
par un voyageur
Publié le 7 févr. 2024 sur Wotif
As an Aussie skier abroad, this was an easy entry into skiing in Hakuba. The host is accommodating, English speaking and knowledgeable about the area. Comfortable enough place but in need of some work.
Hakuba is a long way from Tokyo so keep in mind the travel times and perhaps get a car at Nagano if you want to visit multiple slopes in the valley in a short time. Give yourself an extra 3 days in your stay.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Shayne, Gestion de l’hôtel
Thank you Paul. I agree there is never enough time. And the car suggestion is one I wholly agree with, but I recommend that you rent it from the airport rather than Nagano. Fastest, cheapest most convenient way to get here. Thanks again
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Shayne, Gestion de l’hôtel
Thanks Ivan
par un voyageur de Warwick
Publié le 3 janv. 2024 sur Expedia
This is not a hotel. It is closer to a hostel or backpackers. Owner and staff were kind and helpful. But the facilities were very much lacking. Fireplace/woodstove is not vented properly and the whole places is smoky. Bathroom was freezing as not heated and in need of repairs. No temperature control in your room so can be very hot. Overall properties needs a lot of repairs.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Shayne, Gestion de l’hôtel
Thank you Michelle. I generally agree with your comments and have been acting on them continuously as you know. Fortunately we are one of the least expensive options in Hakuba which reflects this.
