Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Propreté de la chambre
5,0 Service et personnel
4,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Perth, Australia
Romantic Lodge; walking distance to snow slopes
Publié le 24 févr. 2018 sur Expedia
Pour : Customer service; location and atmosphere.
Contre : For long staying guests offer of clean linen.
Emplacement : Within walking distance of Goryu snow resort and 15 minutes to Happo One snow resort and village and 10 minutes to Echoland.
I absolutely loved Q Lodge. Myself and my boyfriend stayed there for 17 nights and I would highly recommend this to anyone heading to the Hakuba snow resorts.
We found the customer service to far exceed our expectations. The lodge itself seems to be set up for shorter stay, which is an explanation for my only issue which was the cleanliness of the room. The room was clean on arrival however our room was not cleaned during the stay.
We were pleased and surprised to be provided with cooked breakfast included which was included in the price.
The snow slopes are within walking distance however we were provided with transport to and from any local snow resort based around our personal schedule.
Additionally transport to and from restaurants; train and bus stations were also provided.
Overall the customer service exceeded all my expectations and I will definitely stay there again if I return to the Hakuba region.
Commentaires de Gestion de l’hôtel
28 févr. 2018 par Lodge Q, Gestion de l’hôtel
Thank you very much for the positive feeback
