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The Fontenay

5.0 star property
5-star luxury hotel near Reeperbahn, connected to a shopping center

Choose dates to view prices

Photo gallery for The Fontenay

Body treatments, body wraps, body scrubs, facials
Lobby lounge
Premium bedding, free minibar items, in-room safe, desk
Bar (on property)
Fontenay Deluxe Alster

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Fontenay 10, Hamburg, 20354
  • Hamburg City Hall
    ‪4 min drive‬
  • Reeperbahn
    ‪5 min drive‬
  • Miniatur Wunderland
    ‪6 min drive‬
  • Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Fontenay Deluxe

Fontenay Deluxe

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • Lake view
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

  • Lake view
  • 196 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Alster Suite

Alster Suite

  • Lake view
  • 176 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Europa Suite

Europa Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Fontenay Deluxe Alster

Fontenay Deluxe Alster

  • Partial lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Senator Suite

Senator Suite

  • Lake view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Fontenay Classic

Fontenay Classic

  • Park view
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Fontenay Premier Room

Fontenay Premier Room

  • Park view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Hamburg

Eimsbuettel stay.Your stay at this Eimsbuettel hotel places you within 3 miles (5 km) of Reeperbahn and Miniatur Wunderland. Alster Lakes and University of Hamburg are also within half a mile (1 km).

What's nearby

  • Hamburg Messe and Congress - 3 min drive - 2.2 km
  • Hamburg City Hall - 4 min drive - 2.8 km
  • Reeperbahn - 5 min drive - 3.5 km
  • Miniatur Wunderland - 6 min drive - 3.6 km
  • Elbe Philharmonic Hall - 6 min drive - 3.7 km

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Bodo's Bootssteg - ‬5 min walk
  • ‪Yu Garden Restaurant - ‬11 min walk
  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Piazza Romana - ‬7 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk

About this property

The Fontenay

5-star luxury hotel near Reeperbahn, connected to a shopping center
The Fontenay offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness center, a sauna, and spa services are also featured at the luxury The Fontenay. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2018
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Similar properties

Exterior

Fairmont Hotel Vier Jahreszeiten Hamburg

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 663 reviews
The price is CA $585
CA $626 total
includes taxes & fees
Apr 27 - Apr 28
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

This hotel is rated 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 458 reviews
Rating 8 - Good. 29 out of 458 reviews
Rating 6 - Okay. 14 out of 458 reviews
Rating 4 - Poor. 5 out of 458 reviews
Rating 2 - Terrible. 6 out of 458 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing high tech hotel!
Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime!
Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!
Stayed 4 nights in Dec 2024

10/10 Excellent

Eleanor

Stayed 1 night in Jul 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Loved the Hotel and the Service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimy

Liked: Cleanliness, amenities
Overall stay was exception and in a beautiful city!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie Marrero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful and thoughtful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karsten

Stayed 1 night in Oct 2024

10/10 Excellent

Bijan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

KEITH MORGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Excellent property , rooms have very high level of detail . Good food and very attentive staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

rudolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Henrik

Stayed 1 night in Aug 2024

10/10 Excellent

tearrance

Stayed 1 night in Aug 2024

10/10 Excellent

Rossen

Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Liked: Cleanliness, property conditions & facilities
I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.
Stayed 1 night in Aug 2024

10/10 Excellent

QUSAIR, Denver

Stayed 1 night in Jul 2024

10/10 Excellent

ALAEDEEN, Sliema

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Henrik

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

junida

Stayed 5 nights in Jun 2024

10/10 Excellent

junida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.
Stayed 2 nights in Jun 2024