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Zollenspieker Fährhaus

4.0 star property
4-star spa hotel in Hamburg-Bergedorf

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Photo gallery for Zollenspieker Fährhaus

Suite, Harbour View
Studio, River View | View from room
Sauna, steam room
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Parking included
  • Pet-friendly
  • Laundry

Explore the area

Map
Zollenspieker Hauptdeich 141, Hamburg, HH, 21037
  • Neuengamme Concentration Camp Memorial
    ‪8 min drive‬
  • Hamburg Cruise Center
    ‪30 min drive‬
  • Elbe Philharmonic Hall
    ‪31 min drive‬
  • Hamburg (HAM)
    ‪42 min drive‬

Room options

View all photos for French Room

French Room

French Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room, River View

Comfort Double Room, River View

Comfort Double Room, River View

  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, River View

Suite, River View

Suite, River View

  • 85 sq m
  • River view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Harbour View

Suite, Harbour View

Suite, Harbour View

  • 90 sq m
  • Harbor view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, River View

Studio, River View

Studio, River View

  • 45 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

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Exterior

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About the area

Hamburg

Hamburg-Bergedorf stay.With a stay at this Hamburg-Bergedorf hotel, you'll be within half a mile (1 km) of Elbe and 9 miles (15 km) of Hamburg planetarium. Also within 9 miles (15 km) are Hamburg Observatory and Bergedorfer Castle.

What's nearby

  • Neuengamme Concentration Camp Memorial - 8 min drive - 5.0 km
  • Dove-Elbe Water Park - 20 min drive - 14.0 km
  • Hamburg Cruise Center - 30 min drive - 29.8 km
  • Miniatur Wunderland - 31 min drive - 30.3 km
  • Elbe Philharmonic Hall - 31 min drive - 30.4 km

Getting around

  • Nettelnburg S-Bahn - 19 min drive
  • Stelle Station - 20 min drive
  • Hamburg Airport (HAM) - 42 min drive

Restaurants

  • ‪Zollenspieker Fährhaus - ‬1 min walk
  • ‪Hofcafe Löscher - ‬15 min drive
  • ‪Hof Eggers - ‬6 min drive
  • ‪Eis-Cafe Venezia - ‬21 min drive
  • ‪Restaurant Tidenhub - ‬20 min drive

About this property

Zollenspieker Fährhaus

4-star spa hotel in Hamburg-Bergedorf
As a guest of Zollenspieker Fährhaus, you'll find a full-service spa and a marina. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Zollenspieker Fährhaus. Limited free parking is available on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
Zollenspieker Fährhaus offers 52 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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  • Pet-friendly
  • Parking included
  • Free WiFi
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CA $225 total
includes taxes & fees
Apr 13 - Apr 14
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21.50 for adults and EUR 10.75 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night, plus a one-time cleaning fee of EUR 17
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 10.75 for children
  • Pet fee: EUR 30 per pet, per night plus EUR 17 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Zollenspieker
Zollenspieker Fährhaus
Zollenspieker Fährhaus Hamburg
Zollenspieker Fährhaus Hotel
Zollenspieker Fährhaus Hotel Hamburg
Zollenspieker Fährhaus Hotel
Zollenspieker Fährhaus Hamburg
Zollenspieker Fährhaus Hotel Hamburg

Zollenspieker Fährhaus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 128 reviews
Rating 8 - Good. 38 out of 128 reviews
Rating 6 - Okay. 7 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, beautiful hotel but no air conditioning and notices all over about mosquitoes as it’s river fronted.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. Despite being away from the city, there's still plenty of good restaurants and shopping places nearby like Bergedorf. Really enjoyed my stay here! There were also umbrellas near the reception if it's raining, it's such a small gesture but it was really useful!
Stayed 2 nights in Aug 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This place is amazing but it’s exactly that. The surrounding area is just plain and a little uninteresting. But for a beautiful getaway and place to recharge the batters I’d go back in a heartbeat. Staff were great and the food in the restaurant was excellent. The setting by the river was quite simply beautiful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay when travelling with car.
Nice and clean room. Theres a beautiful view. Very friendly and helpful staff. They have a parking.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Very nice hotel spotlessly clean staff friendly ,the only point we where disappointed in was the restaurant evening meal was pretty bland
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel outside of Hamburg at the river
Beauiful place! Very modern in nice setting at the Elbe river.

10/10 Excellent

Robert, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with modern design and fittings. The location we thought was great. On the banks of the Elbe, right next to the river. Watch barges being moved up the river. Near to Hamburg but far enough away to be rural. You could just chill out! We would stay there again at the drop of a hat. Not for you if you want a city stay.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anja Elke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaft schönes Hotel, hier stimmt einfach alles!
Stayed 2 nights in Jan 2025

10/10 Excellent

Anja Elke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Claus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel direkt an der Elbe mit schönem Ausblick. Wir hatten das Pech, dass in einer Nacht im benachbarten Hafen gefeiert wurde. Unser Zimmer hatte leider keine Klimaanlage.
Stayed 1 night in Aug 2024

10/10 Excellent

Eike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaftes Hotel
Es war wie immer toll
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas
Väldigt fint hotel för en övernattning om man är på genomresa. Mysig bar och väldigt bra frukost. Vi åt middag på restaurangen som serverade bra mat. Fint rum med stort badrum med bra avställningsyta. Sängen var skön men alldeles för smal för att kallas dubbelsäng.
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marco, Kiel

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Lob an das Personal es ist freundlich zuvorkommend und das Haus sehr sauber und alles Ordentlich. Wir kommen wieder.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024