Avis Hamelin Pool Caravan Park

servlet.ImageServer?id=0150y000004o7b8&o Hello Patricia Cox, We are sorry to hear that you have to relocate our mutual customers outlined below due to Hotel Overbooked - Inv not Closed. If you are unable to accommodate or provide alternative accommodations then 250.45 AUD will be billed to your property. Please note: Guests rate relocation as one of the worst lodging related experience possible while traveling. You must find and entirely pay for equal or better rated accommodation and transportation or pay Expedia for all costs incurred securing alternative lodging. Relocations can negatively impact your visibility on the Expedia websites, and therefore bookings. Relocating a guest may generate a negative customer review from that guest. As we discussed, please accept one of the options below by copying the preferred choice and pasting it at the top of your email response. If a response is not received WITHIN 24 HOURS then these bookings will be relocated and then 250.45 AUD will be billed to Hamelin Pool Caravan Park (7494926). Note: The amount and room availability are subject to change without notice up until time of booking. Option 1: I will honor the original booking and there is no further action required (most favorable action with no consequences) Option 2: I will find and entirely pay for equal or better rated accommodation and transportation in consultation with the guest (moderately favorable action with no cost liability to Expedia but potential impact on visibility and reviews) Option 3: I am unable to honor the booking and also find an equal or better rated accommodation. I accept the liability of the below amount (subject to change without notice up until time of booking) and will pay the actual invoice amount within 14 days of receipt of invoice (least favorable action with all the consequences). Additionally, I will refund the guest any deposits or charges already made to their credit card. Expedia Booking ID Guest Name Arrival Date Quoted Relocation Price 1635253554 Mandee de Reus 10 apr 2020 250.45 AUD That is a copy of the email sent to me yesterday. I have given 4 months notice that the only room I have which sleeps 5 persons was already booked out before this email booking came in sent a email cancelling the booking and then got the above reply asking me to pay twice the amount that I was going to get for the booking if I took it ??????I Can some one that speaks English please phone me 08 9942 5905

Thank You

Glad you enjoyed your stay sorry the Bush Site was not what you expected

Glad you enjoyed your stay, unfortunately the man in the pool was also a guest and we can not control the health and personal care of them. I do realise that wild life do visit the park as we are in the bush and do use pest control, but the kangaroos and the emu's life in this area and still visit us. The notice in the kitchen does say clearly for guest that want to use the dishes to please leave them as they found them clean. I if they did not do this apologies for this.

Thank you for your review Management Hamelin Pool Caravan Park and Historic Telegraph Station