Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Johns, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
overnight stop
Publié le 30 janv. 2021 sur Hotelsjust had a quick overnight stop and didn't arrive til late but was OK except TV didn't work. Was clean and tidy in good location for us.
par un voyageur
Publié le 24 janv. 2021 sur Expedia
The property was clean but decor somewhat tired. Not sufficient crockery in some cases but could be sorted with reception.
We arrived after 2.30 pm but towels had not been left in the unit and we had to ask for a shower curtain.
TV. - while. We had access to Netflix and that type of programme but there was no direct live TV coverage which meant hours/days old news, no up to date news. TV was accessed through YouTube. There were no regular channels to watch.
par un voyageur de Wellington
Publié le 4 juin 2020 sur Wotif
Great location easy walk to shops and bars & parking on site. The room was very spacious.
Unfortunatly the room was also very noisy you could hear people outside clearly.
The bed was too firm.
The shower door was hard to open and the water in the shower kept going hot & cold.
par un voyageur
Publié le 2 juin 2020 sur Expedia
par un voyageur
Publié le 23 févr. 2020 sur Expedia
Room was Clean and tidy, yet very dated.
Room right beside car park and disturbed every night by cars, people on the phone, and arguing.
Strange smell in room on check in - very chemically, maybe the cleaning products.
The staff I interacted with all very friendly and accommodating
Commentaires de Gestion de l’hôtel
11 mars 2020 par Colonial, Gestion de l’hôtel
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
par un voyageur
Publié le 2 févr. 2020 sur Wotif
The bed was comfy and clean however guest's on floor above were very very noisy until 3.30am! Shower stool asked for but didnt have one, supplied own also shower floor slopeing down toward plug not ideal. Whole place looked as if it could do with maintenance.
par un voyageur
Publié le 30 janv. 2020 sur Expedia
It was so noisey, people argueing at all times of the night. The room was so hot no fan or air con.
Commentaires de Gestion de l’hôtel
11 mars 2020 par Colonial, Gestion de l’hôtel
Thank you for your valuable feed back. We're really sorry For the inconvenience - we'll work hard to fix the issue you experienced.
par un voyageur
Publié le 28 janv. 2020 sur Expedia
The bed was super comfortable however there was no shampoo in bathroom and it was unbearably hot. There was a fan provided but we had to have several cold showers throughout the night due to the heat in the room
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Colonial, Gestion de l’hôtel
Thanks for your Valuable feedback.. We are sorry for the inconvenience
par un voyageur de Auckland
Publié le 21 janv. 2020 sur Wotif
The one bedroom suite was large and well laid out. However there were stains on the carpet, the spa bath did not work, and most worrying was that there were dirty dishes in the kitchen and old milk in the fridge. At 3:30am two other guests started a massive fight with each other and there was yelling outside my room and on the pathways throughout the property. This went on for some time without any intervention from property managers.
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Colonial, Gestion de l’hôtel
Thanks for your feedback. Sorry For the inconvenience. Spa is working.. For spa we have to fill the water to a certain level otherwise it wont turn on.
