Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrible experience.
Publié le 4 sept. 2023 sur HomeAwayWe did not stay as the location is fake. This fraud. Reserved. Confirmed. Paid in full. Show up at check in. No one there. No response place trashed and have tenants in. Nightmare
Carlos thanks for trying to find bed for us. Still waiting for my refund.
par un voyageur de Hamilton, Canada
I want my full refund
Publié le 20 août 2023 sur HomeAwayI already made a complaint because the owner never showed up or answered my messages, I wasn't staying for a second. For this reason I want a full refund.
Commentaires de Gestion de l’hôtel
4 sept. 2023 par VrboOwner, Gestion de l’hôtel
Please give her full refund, she is at no fault. I feel bad for her. I was not actively doing any hosting business from last one year. I don’t understand how she was booked without any confirmation. I tried login into account to understand what happened but unfortunately I was not not able to login as I don’t use the same phone number. I tried connecting with vrbo call Center but they said they can’t help because they can’t do authentication verification without phone number. Please ghost my account or suspend until I am back in country. I don’t want any guest to go through this process. I Apologize her for the inconvenience
