Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2023 sur Expedia
Awedome place I loved it i would so stay again
Commentaires de Gestion de l’hôtel
14 janv. 2023 par Alice, Gestion de l’hôtel
Thank you for your visit ans for such a great review, Kelly!We will be glad to host you again!
par un voyageur
Publié le 7 déc. 2022 sur Expedia
par un voyageur
Publié le 13 sept. 2022 sur Expedia
As advertised - clean and spacious. Loved the downtown location. Beds were clean and comfortable. The bathroom has a skylight that made bathing very enjoyable.
Commentaires de Gestion de l’hôtel
13 sept. 2022 par Riia, Gestion de l’hôtel
Dear Stephen!Thank you for your review. We are sooo glad you enjoyed your stay! We would be happy to see you again :)Have a wonderful day
par un voyageur
Publié le 5 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2022 par Par, Gestion de l’hôtel
Thank you for leaving a review, Eduardo. It was a nice time accommodating you. Hope to see you again!
par un voyageur
Publié le 29 août 2022 sur Expedia
The property was great and located well for what we wanted to to and the Simply Comfort Team very helpful. I'd point out that the photo's are generic and of the larger apartment, the one bed is much smaller.
Commentaires de Gestion de l’hôtel
31 août 2022 par Egor. Simply Comfort Team, Gestion de l’hôtel
Dear Ian, thank you for your review. Please note you can see the photos of the apartment in our listing information prior to making a reservation. We are glad you enjoyed staying with us! Kind regards
par un voyageur
Horrible communication
Publié le 21 juin 2022 sur HotelsThey asked for a lot of personal information (Driver's license, photo...) before the arrival by email and the information, security seems not so good. The information to access the room was sent really late, making it seems like a scam...Was definitely not the best experience.
Commentaires de Gestion de l’hôtel
22 juin 2022 par Max, Gestion de l’hôtel
Hello! We're sorry for the delay, but the check-in instructions were sent to you as soon as possible, but after your check-in time, of which you were aware. If there's any issue in the future, please contact our customer support line to resolve it. Thank you for understanding and have a great day!
Best regards, Max.
par un voyageur de Burlington
Publié le 5 juin 2022 sur Expedia
Never got to stay at the property i was actually really pissed that my money was taken by expedia and that i wasn't able to get a refund... so im not at all impressed with the overall situation
Commentaires de Gestion de l’hôtel
5 juin 2022 par Denis, Gestion de l’hôtel
Hello Jonathan, you booked an apartment on May 19th, we made multiples attempts to contact you but never received a responce. You also didn`t contacted us. Our contact details can be found at the listing page and at the entrance at 235.5 King St. Your review doesn`t seem fair in that situation. Sincerely, Simply Comfort Team
par un voyageur
Publié le 8 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2022 par Best regards, Nancy, Gestion de l’hôtel
Dear Michael,
Could you please clarify what exactly you didn't like? If we received any complaints from you, we would try to solve the problem immediately. You can always contact us anytime.
par un voyageur
Publié le 2 mai 2022
I was not able to contact them at all and was not able to access the property. I had an issue with transmitting my photo ID and couldn't reach a person. The messaging bot was not helpful. The phone number they provided to call incase of problems was not valid.
Commentaires de Gestion de l’hôtel
4 mai 2022 par Denis, Gestion de l’hôtel
Dear Francis, we left you messages on Expedia inbox and you responded to us, we also provided you our direct email so you can send us your ID and phone number you can call. We are available 24/7. Sincerely, Simply Comfort Team
par un voyageur
Publié le 18 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 avr. 2022 par Best regards, Nancy, Gestion de l’hôtel
Dear Mark! Could you please clarify what you didn't like during your stay? We always trying to help our guest if they have some issues. You can contact us anytime regarding any questions.
