Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 janv. 2022 par Dave, Gestion de l’hôtel
Dear Mélissa!
Thank you for the rating.
Welcome to our apartments worldwide!
par un voyageur
Publié le 1 févr. 2022 sur Expedia
El proceso de después de hacer el pago, via correo elctrónico podría mejorar y ser más ágil.
el horario de entrada y de salida asi como las preguntas del cuestionario del check in no estan actualizados en expedia. Se debería aclarar que el monto por depósito son 500 CAD.
El lugar, excelente, cómodo y útil para descansar
Commentaires de Gestion de l’hôtel
2 févr. 2022 par Dave, Gestion de l’hôtel
Dear Brenda!
We are always making improvements in things related to registration process!
Currently PayPal invoices are a handy and secure instrument to run financial relations between Guests and Hosts.
A Damage deposit is a necessary security measure, and we have already refunded yours.
Thank you for the review!
Welcome to our apartments worldwide!
Kind regards, Dave,
Simply Comfort Team
par un voyageur
Publié le 27 août 2021 sur Expedia
The condo was nice, looked exactly like the pics depicted. It mostly had everything we needed except any kind of food wrap as we had brought some of our own food to make while we were there, but it would have bern handy to have zip locks or tin foil to wrap things in when we needed to.
Also the check out was horrible. I was told on the phone that we could check out at 12pm, but the cleaning lady was there at 11, and tried multiple times to come into the condo while we were still in there getting ready. And while i was using the washroom, she opened the door and walked in on me. It was very frustrating. It just left a very sour note on what had been a nice weekend.
Commentaires de Gestion de l’hôtel
20 sept. 2021 par Vika, Gestion de l’hôtel
Dear Miriam,
We do not have foil and food wrap in our apartments. Guests should buy it themselves. Also, the later check-out time wasn't requested in advance so why our cleaning staff came at 11 AM.
par un voyageur
Publié le 17 août 2021 sur Expedia
The apartment was very clean and the view was beautiful. Parking was in an underground lot and seemed quite secure and safe. There were plenty of extra towels and bedding and it did have a washer and dryer; which is a big plus if you are staying for a length of time. The check in was a bit confusing as the code didn't work and we had to ask a tenant to open the door to get inside the lobby. Otherwise the keys were in the apartment as they said they would be. The locking system was a bit strange; as you had to actually lock the door when you left. You might assume it would lock on its own; a reminder sign would be good. Also I was a bit uncomfortable leaving it unlocked when we checked out but that was what you are supposed to do. We did have a fire alarm go off in the middle of the night one night; but, that is no fault of Simply Comfort and it was handled expediently. Beds could definitely be more comfortable but sheets were soft and clean! Wanted to warm up some leftover pizza and they had no pans or cookie sheets. They did have silverware, glasses, coffee mugs and pots. Overall it was fairly well equipped and the communication was really good. It was a bit pricey for what you got, but I loved the view!
Commentaires de Gestion de l’hôtel
19 août 2021 par Vika, Gestion de l’hôtel
Dear Guest, thank you so much for your detailed review. I'm really happy that you like our apartment, and we're sorry for the inconveniences. Hope to see you again!
par un voyageur
Publié le 2 janv. 2021 sur Expedia
Beautiful and clean. With great view of the lake. Very easy to get to and spacious
Commentaires de Gestion de l’hôtel
2 janv. 2021 par Stanley , Gestion de l’hôtel
Thank you so much for your review! We really appreciate your kindness and hope to see you in the future in any of our apartments.
par un voyageur
Publié le 22 déc. 2020
Commentaires de Gestion de l’hôtel
23 déc. 2020 par Arty, Gestion de l’hôtel
Thank you for your great review Kashmir! Hope to see you again any time!
par un voyageur
Publié le 19 août 2020 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2020 par Stanley , Gestion de l’hôtel
Dear guest!
Thank you so much for the rating!
We hope to see you in the future in any of our apartments.
par un voyageur
Publié le 8 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2020 par Vika, Gestion de l’hôtel
Thanks for your review. We're glad you enjoyed our service. Hope to see you again!
par un voyageur
Great experience
Publié le 15 juill. 2020 sur HotelsThe actual stay was beyond amazing! The room was everything we wanted and more. On top of being extraordinary clean there were actual apartment necessities such as cleaning products both in kitchen and bathroom and utilities such as a washing machine in the room! The suite we were given looked out on Lake Ontario and the view was extraordinary! The only hiccup with our stay were the confusion of the check in lockbox. Instead of one, there must have been 20 lock boxes making guessing which one was ours a little difficult. This is after very little check in instructions from the property manager. Other than that it was a great stay! I would book with them again in the future.
Commentaires de Gestion de l’hôtel
15 juill. 2020 par Best regards, Alice., Gestion de l’hôtel
Thank you for your terrific review, Sarah! Looking forward to your next visit!
par un voyageur
Publié le 30 juin 2020 sur Hotels
Place had no working a/c on a 30 degree weekend. Wasn’t impressed at all.
Commentaires de Gestion de l’hôtel
1 juill. 2020 par Anastasya, Gestion de l’hôtel
Hello Alysha!
Thank you for your review. Hope you had a great time in Toronto. I bring my apologies for the inconvenience with the that.
