Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juin 2024 sur Expedia
Very nice area, unfortunately the AC was not working and with the heat wave warning what we heard from management is the AC usage have build ice around unit so it's not working, we bought fans as we don't have time to switch, the dish washer broken, the house was clean n ample space, safe n walk train along lake, good location, communication was bad, you text them n no response or they will get back by talking to management. no answer till u send another message. If communication corrected it's ideal place to stay.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Kevin, Gestion de l’hôtel
Dear Awais, thank you for leaving feedback. We are happy to know you enjoyed our convenient location and comfortable house. We apologize for the inconveniences you encountered. Our management team has inspected the unit and resolved the issues with AC and dishwasher. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 16 juill. 2023 sur Expedia
DONT STAY HERE. I booked this place July 2023 and it's nothing like the pictures or the description. The hosting company (Global Stays) has 0 customers service. The ad is a complete lie... it states the house can hold 20 guests, and it CAN NOT. The HOT TUB was broken from the getgo, the back yard table was broken with little pieces of glass everywhere. When we arrived none of the bed sheets had been washed or cleaned. The dish washer stopped working after day 2 and on the last day of our stay the hot water system for the showers stopped working. This was a huge inconvenience for me and my family. We came here for a big wedding and on the wedding day we couldn't even shower. Horrible stay... horrible host. never again. Just go somewhere else
Commentaires de Gestion de l’hôtel
17 juill. 2023 par Kevin, Gestion de l’hôtel
Dear Arash. Thank you for the feedback. We sincerely apologize for your bad experience. We reported everything to the management and are working on resolving the issues. Best regards, Kevin. Globalstay team.
