Note fondée sur 526 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
The rooms r nice. I liked the pool and gym even if it could of been bigger. Otherwise, its average, for the service . Oh and the breakfast buffet was good!!!! Best point for that
Commentaires de Gestion de l’hôtel
17 août 2024 par Gilbert, Gestion de l’hôtel
Hello Mariane,Thank you for sharing your feedback. We’re glad you enjoyed the rooms, pool, gym, and especially the breakfast buffet! While the pool and gym are designed to meet Hilton standards, we appreciate your input and will consider it as we work to improve. We’re sorry to hear that the service fell short of your expectations—we’ll use your comments to do better. We hope to welcome you back soon for an even better stay.Always happy to help,Gilbert NavarroFront Office Supervisor
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Gilbert, Gestion de l’hôtel
Hello Kathy,A big thank you for the 5/5 rating! Your high score is music to our ears, and we’re so pleased we could hit the right notes during your stay. Hope to see you again soon!Always happy to help,Gilbert NavarroFront Office Supervisor
par un voyageur
À recommander
Publié le 15 août 2024 sur HotelsSuper hôtel, bien entretenu, chambre spacieuse et propre, bon petit dej
Commentaires de Gestion de l’hôtel
17 août 2024 par Gilbert, Gestion de l’hôtel
Hello,Thank you for your glowing 10/10 review! We're thrilled to hear that you enjoyed our well-maintained hotel, found the room spacious and clean, and started your day with a good breakfast. We like to think that our secret ingredient is a dash of love and care in everything we do—so it’s wonderful to know it made a difference in your stay. We can't wait to welcome you back for another great experience!Always happy to help,Gilbert NavarroFront Office Supervisor
par un voyageur
Publié le 14 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
15 août 2024 par Gilbert, Gestion de l’hôtel
Dear Andre,Thank you for the 5/5 and for calling us “great”! We're so glad we could make your stay just that. It's always a pleasure to have guests like you, and we hope to keep up the great work on your next visit.Looking forward to welcoming you back soon!Always happy to help,Gilbert NavarroFront Office Supervisor
par un voyageur
Publié le 30 juin 2024 sur Expedia
Great service, great accommodations, excellent breakfast buffet, staff was courteous, est to get to.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Gilbert, Gestion de l’hôtel
Hello Real,Thank you for the glowing review! We're thrilled you enjoyed our great service, accommodations, and excellent breakfast buffet. We aim to make your stay the best it can be!Looking forward to welcoming you back soon!Always happy to help,Gilbert NavarroFront Office Supervisor
par un voyageur de Blainville
Publié le 2 mai 2024 sur Expedia
Perfect room
Wow beautiful hotel
Commentaires de Gestion de l’hôtel
9 mai 2024 par Gilbert, Gestion de l’hôtel
Hello Jacques,Thank you so much for your glowing review! We're thrilled to hear that you found your room perfect and enjoyed the beauty of our hotel. We strive to create memorable experiences for our guests, and it's fantastic to know we hit the mark with you. We hope to have the pleasure of welcoming you back for another wonderful stay soon!Always happy to help,Gilbert Front Office Supervisor
par un voyageur
Great stay
Publié le 17 avr. 2024 sur HotelsGreat hotel, everything was clean, beds were super comfy and the receptionnist Gilbert is so nice! Good breakfast as well and free parking.
Thank you so much.
Will come back again!
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Gilbert, Gestion de l’hôtel
Hello,Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. It's fantastic to know that our cleanliness, comfortable beds, and delightful breakfast added to your experience.I am also delighted that I was of help to you. This actually had made my day! Thank you!We look forward to welcoming you back on your next visit! Until then, safe travels!Always happy to help,Gilbert NFront Office Supervisor
par un voyageur
Publié le 31 oct. 2023 sur Expedia
Très propre chambre spacieuse et petit déjeuner complet et frais j’y retournerai n’importe quand
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Gilbert, Gestion de l’hôtel
Thank you so much for taking the time to post a wonderful review, Philippe! I am so happy that you enjoyed your stay with us! As you said, you will return anytime, I look at that as a promise! Lol.. Together with the rest of the staff, we look forward to welcoming you back whenever you are in town!
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Je ete vraiment satisfaite de l hotel ceoendsnt la pandemie est finie il serait peut etre temps de repenser a reprendre le menage lors des sejours de moins de 3 jrs. Les couts des sejours ont augmente et les services ont diminue.
Je ne sais pas si toutes les hotels au canada ce sont donnes le mot pe ne faire le nettoyage qu apres 3 jours mais en Europe tout est recommence
De plus avec le fleau des punaises de lit dans les hotels vous devriez reconsiderer le nettoyage des chambres quotidiens
Merci
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Gilbert, Gestion de l’hôtel
Hello, Suzie!Thank you for taking the time to post a review and I am glad that you are satisfied with your stay with us. I am also happy to inform you that we have started housekeeping service every other day and full service every fourth day. All this is in accordance with Hilton policy. I do value your feedback; therefore, I will share this with the other department heads. We do look forward to welcoming you back.Always happy to help,Gilbert
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Perfect for family of 6.
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Gilbert, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Always happy to help, Gilbert Navarro Front Office Supervisor
