Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Super service, très belle chambre propre et comfortable !!
Commentaires de Gestion de l’hôtel
17 août 2024 par Ivy Resma, Gestion de l’hôtel
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Chambre très bruyante (la clim nous a réveillé toute la nuit, musique à fond en haut), la baignoire était bouchée et le personnel n’était pas aimable. A fuir.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ivy Resma, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay at the Sheraton Hamilton. I’m truly sorry to hear that your experience did not meet your expectations.We apologize for the issues you encountered with noise from the air conditioning and loud music. This is certainly not the standard we aim to provide, and we will investigate these concerns to prevent future occurrences. Additionally, I am sorry to hear about the clogged bathtub and the service you received from our staff. This is not the level of service we strive for, and we will address this with our team to ensure improvements are made.I wish you had informed the front desk about these issues during your stay. Our team is here to assist and would have been more than happy to address these problems promptly to enhance your experience.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to make things right and provide you with a better experience in the future.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Ivy Resma, Gestion de l’hôtel
We wanted to extend a huge thank you for the incredibly high rating you've given us! Your satisfaction is our ultimate goal, and we're thrilled to see that we were able to meet and exceed your expectations during your stay.Should you ever have any feedback or suggestions for us, please don't hesitate to reach out. We're always here to ensure your experience with us remains exceptional.Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!
par un voyageur
Publié le 26 sept. 2023 sur Expedia
par un voyageur
Publié le 24 sept. 2023 sur Expedia
Confortable mais le système de ventilation était vraiment bruyant
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Il n'y a rien à changer.
par un voyageur
Publié le 10 juill. 2023 sur Expedia
par un voyageur
Publié le 28 juin 2023 sur Expedia
👍👍👍
par un voyageur
Publié le 26 oct. 2022 sur Hotels
par un voyageur
Publié le 16 oct. 2022 sur Expedia
Chambre correcte
