Ratings based on 168 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Jun. 21, 2024 on Expedia
Mismanaged , they let residents get drunk till very late night hours with no respect to others. Very noisy without control as far as security. The location is beautiful though.
Comment from Hotel Management
Jun. 27, 2024 by Public Relations Officer, Hotel Management
Dear Marouan,We apologize for the disturbances you experienced during your stay. Your feedback regarding the noise and lack of control is important to us, and we will address these issues with our team. We're glad you enjoyed the beautiful location and hope we can provide a better experience for you in the future.Best regards,
4 out of 5
by A traveller from Istanbul

Posted Jun. 8, 2024 on Expedia
Comment from Hotel Management
Jun. 11, 2024 by Public Relations Officer, Hotel Management
Dear Ilker,Thank you for your feedback! We appreciate your rating and hope to welcome you back soon for an even better experience.Best regards,
5 out of 5
by A traveller

Posted Jul. 16, 2023 on Expedia
Comment from Hotel Management
Jul. 21, 2023 by The Management Team , Hotel Management
Dear Ghaieth,Thank you for taking the time to rate our hotel with a perfect 5/5 score! We are thrilled to hear that you had a wonderful stay with us. Providing exceptional experiences to our guests is our top priority, and your positive feedback validates our efforts.We hope you enjoyed our amenities, comfortable accommodations, and top-notch service. If there is anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon for another fantastic stay.Warmest regards,
5 out of 5
by A traveller

Posted Nov. 25, 2022 on Expedia
Amazing
Comment from Hotel Management
Nov. 25, 2022 by Faycel Mhadhbi, Hotel Management
Dear Mr David,We thank you for chosen our Hotel Diar lemdina during your last visit in Tunisia.Looking forward to welcoming you again Best regards
4 out of 5
by A traveller

Posted Aug. 4, 2022 on Expedia
Very nice hotel, well maintanied with lots of character.
Comment from Hotel Management
Aug. 4, 2022 by Public Relations Officer , Hotel Management
Dear Mahammad, Thank you for the review. We love to read that you adored the unique character of our resort and you enjoyed your stay. We look forward to welcoming you again soon. Best regards,
5 out of 5
by A traveller

Posted Jun. 1, 2022 on Expedia
Comment from Hotel Management
Oct. 19, 2022 by Public Relations Officer , Hotel Management
Dear Joshua,Thank you for the review.We are so happy to receive your full star rating !We look forward to welcoming you again soon.Best regards,
1 out of 5
by A traveller

Posted Aug. 22, 2021 on Expedia
Rude staff , no parking , rude restaurant manager
Comment from Hotel Management
Aug. 23, 2021 by Public Relations Officer, Hotel Management
Dear Guest, Thank you for the feedback. We are so sorry to learn that you couldn't find at least one positive aspect about your stay with us. We don't have any details about what happened with the staff, knowing that they are usually known for their warm welcome and professional service. We hope that you will come back again soon for a much better stay. Best regards,
3 out of 5
by A traveller

Posted Aug. 22, 2021 on Expedia
Soon as I arrived , I was told in a rude tone that there is no parking available and I have to leave my car outside . Dinner was good the first night but was catastrophic the second night . Also receptionist was rude and was trying to charge me 50 dt extra . The pools closes at 6 pm , and you have to pay extra 50 dt to use the main pool . We asked for towels 7 times and finally we got them 24 hours later . At the restaurant you have to pay for water at the dinner time they do not have any type of water. We will not come back
Comment from Hotel Management
Aug. 22, 2021 by Faycel Mhadhbi, Hotel Management
Dear Mr Saadana, First of all, we would like to thank you for choosen our Hotel for your last visit in Tunisia. And we apologize for the misunderstanding happened during your stay. Maybe the parking was full upon your arrival but we can tell you that in a good tone. Actually the access to the Pool House Lounge is not for free, and cost 50 Dinars per person will be reduced from the your bill (Food, drinks etc..) and not for free :) Swimming pools closed at 6 pm while the life guard men finish his shift at 6pm. You booked Half Board pension means breakfeast and Dinner only without drinks and only All in soft has drinks included. We thank you in advance for your understanding
4 out of 5
by A traveller

Good spacious family room

Posted Jun. 26, 2021 on Hotels
We booked a large family room. We received a free upgrade at the check in and we liked it!
Comment from Hotel Management
Aug. 18, 2021 by Public Relations Officer, Hotel Management
Dear Guest, Thank you so much for your review. Well we love to pamper our guests so we are very happy that you enjoyed your holiday with us. We look forward to welcoming you again soon. Best regards,
4 out of 5
by A traveller

Posted Oct. 25, 2020 on Expedia
Comment from Hotel Management
Oct. 26, 2020 by Public Relations Officer, Hotel Management
Dear Guest, Thank you for the feedback. We are glad you had a lovely stay in our resort and we hope you enjoyed all the activities and heartful services we provided :) We look forward to welcoming you again soon ! Best regards,